Customer Service Representative - Central Promotions

Are you a problem-solver with a passion for helping others? We're looking for a dedicated Customer Service Representative to join our growing team in Kansas! If you thrive in a dynamic environment, enjoy working with people, and have a strong attention to detail, this role could be the perfect fit for you.

Why You’ll Love Working With Us:

• Location: Based in Kansas with a supportive and welcoming team
• Flexible Hours: Full-time position with flexible scheduling options
• Competitive Pay: Offering a competitive salary with benefits
• Career Growth: Opportunities for advancement within our organisation
• Training Provided: Full on-the-job training to help you succeed

Your Responsibilities:

• Customer Support: Respond to customer inquiries via phone, email, and chat in a professional and timely manner
• Problem Solving: Assist customers with product questions, troubleshooting, and issue resolution
• Product Knowledge: Stay informed about our products and services to provide accurate information
• Collaboration: Work closely with team members to ensure a seamless customer experience
• Maintain Records: Document customer interactions and follow-up on pending issues

What We’re Looking For:

• Strong Communication Skills: Clear and confident communication is key
• Customer Focused: A passion for helping people and delivering top-notch service
• Problem-Solving Abilities: Able to handle challenges with a positive attitude
• Attention to Detail: Accurate and thorough when documenting customer information
• Team Player: Ready to collaborate and contribute to a supportive work environment

Benefits:

• Health & Dental Insurance
• Paid Time Off
• Employee Discounts
• Opportunities for Professional Growth

If you’re ready to take on a fulfilling role where you can make a difference every day, we want to hear from you!

How to Apply:

Submit your resume today to join our friendly and dedicated team in Kansas! We look forward to meeting you.