Customer Service Representative - Murdock Auto Team
Logan, UT
About the Job
Murdock Auto in Lindon is seeking entry level, hard working and happy people to help run the new automatic car wash.
We're hiring full-time and part-time positions for both the Car Wash Attendant and the Car Wash Manager roles.
These positions have various duties helping with customer service at the car wash, running machinery, and completing various tasks as assigned by the Car Wash Manager. The Car Wash Manager will also manage attendants.
Position summary:
Represent the Murdock Auto Team brand for various guest experience needs and inventory management tasks to help the organization stand in a league of our own in the automotive industry by delivering on our No Regrets promise through enthusiasm in service opportunities, guest experience, and continual innovation and growth.
Tasks:
- Communicates with customers and team mates to complete the tasks at hand.
- Follow checklists and company processes to complete operational directions from managers; following company policies for safe management of vehicle keys when moving inventory around the lot for presentation purposes.
- Complete basic Lot tasks as directed by Manager or other Managers; provide maintenance in guest area, pick up trash in all areas inside and outside of the Showroom, and safely monitor activities on the Lot.
- Enhances Murdock Auto Team's reputation by accepting ownership for accomplishing new and different guest requests and other duties as assigned.
Skills:
Proper operation of all vehicle types including commercial trucks, customer service, handling of jump-start units, teamwork, communication with managers, basic problem solving, and adaptability to change.
Experience And Education: Must be able to work as a team member in a fast-paced environment. Must be a minimum of 18 years old and authorized to work in the United States with current driver's license.
Must be able to read and comprehend employee handbooks and other automotive materials. Ability to learn quickly and take direction from dealership leaders.
Experience in basic customer service skills preferred.