Customer Service Representative - Spherion

We are seeking a motivated and service-oriented individual to join our clients insurance team as a Customer Service Representative.

Spherion Staffing of Lake and Sumter County has a temp-to-hire opening for a Customer Service Representative located in Ocklawaha, FL. The individual in this role will be the first point of contact for clients, providing them with exceptional service and support. This role requires a highly organized, detail-oriented individual who can communicate effectively with clients in both English and Spanish. This role is focused on administrative and client service tasks, ensuring a smooth customer experience.

The schedule is Monday to Friday from 9:00 am to 5:00 pm, and the pay rate is $15 per hour. During the training period the hours may be from 9:00 am tp 3:00 pm.

There is significant potential for growth, including training in insurance sales for candidates who excel in the role and seek career advancement.

Responsibilities:
Provide excellent customer service to clients via phone, email, and in person.
Address general client inquiries and direct policy-specific or quote-related questions to licensed agents.
Maintain accurate and detailed records of client interactions and transactions.
Support the team with document preparation, policy updates, and other administrative tasks.
Ensure a positive client experience by resolving issues in a timely manner.

Working hours: 9:00 AM - 5:00 PM

Skills:
Excellent organizational skills and attention to detail.
Strong communication and interpersonal skills.
Customer service-focused with a problem-solving mindset.

Education:
High School

Experience:
1-4 years

Qualifications:
High school diploma or GED required.
Bilingual (English/Spanish) is required.
Ability to work in a fast-paced environment and handle multiple tasks.
Interest in learning and growing within the insurance industry.


For immediate consideration apply today with your resume or call/text our office at 352-728-8787.

Spherion Staffing
1710 Citrus Blvd.
Leesburg, FL 34748

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).