Customer Service Representative - Brandy Sphere

Job Title: Customer Service Representative
Location: Philadelphia, PA
Company: Brandy Sphere

Job Overview:
Brandy Sphere is seeking a Customer Service Representative to provide exceptional support to clients and customers. The ideal candidate will resolve customer inquiries, offer product/service information, and ensure customer satisfaction through excellent communication.

Key Responsibilities:

• Respond to customer inquiries and provide solutions.
• Collaborate with sales teams to resolve issues.
• Maintain customer satisfaction by managing CRM tools.
• Record and track customer interactions.

Qualifications:

• High school diploma or equivalen.
• Excellent communication skills, both verbal and written, with strong interpersonal abilities.
• Ability to handle stressful situations with professionalism and patience.
• Proficiency in using customer service software and Microsoft Office Suite.
• Strong problem-solving skills and a proactive attitude toward helping customers.

Benefits:

• Competitive salary of $40,000 to $50,000 annually.
• Health, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and holidays.