Customer Service Representative - Sniezek Group Agency
Rogers, MN 55374
About the Job
We are seeking a well-rounded customer service team member. Someone who anticipates what is needed next and will go above and beyond to deliver first class service. We would like you to be full-time, but will also consider part-time flexible schedules. We are looking for someone with office experience and/or insurance experience. This is a position where you'll have opportunity for advancement.
We provide hands on training along with a team concept of constant support. We know if you aren't successful, we aren't successful. Come join us at our agency on Main Street, Rogers MN 55374 or our new renovated agency in Brooklyn Park 55445 in a prime location off 610/Zane Ave N. Like to golf? We even have a golf simulator!
The Sniezek Group Agency is the largest Allstate Insurance agency in MN with plans to continue our growth. We have offices in Brooklyn Park, Eden Prairie, Maple Grove and Rogers. Each agency has a small office feel, but we all work together to manage the agency as a whole.
Salary Range: $40500.00 - $54000.00 per year
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Flexible Schedule
Health Insurance
Dental Insurance
Vision Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Responsibilities
- First person to answer incoming phone calls.
- Build and maintain relationships with our customers and within the community.
- Responds to customers via phone and email.
- Process customer payments, ID cards, basic policy changes.
- Assist in managing our online presence along with social media.
- Look for additional opportunities in the household with additional policies.
- Assist sales team to welcome new customers
Requirements
- Possess an upbeat, positive and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Great Customer Service Skills.
- Coachable
- Experience in insurance, office settings, or retail is a plus.
- Above average computer skills, typing and navigating the internet.
- Insurance License - We will help you obtain.
