Customer Service Representative - Telecommunications at Elite Direct Management

We are looking for Customer Service Representatives to join our telecommunications team! In this role, you’ll enroll customers, provide accurate product and service information, and address technical issues.

Responsibilities:

• Address customer inquiries and complaints
• Offer detailed information about products and services
• Troubleshoot and resolve product-related issues
• Document and update customer records based on interactions
• Maintain a current knowledge base of our evolving products and services