Customer Service Representatives - Vertex Global Solutions

Major Regional Food Distribution Company

Must have a food distribution background !

Role:                  Customer Service
Compensation: $19.00 to $25.00 hourly (depending on experience)
Shift:                  Monday thru Friday  - Flexible a.m. Start Times
Location:           Bronx, NY

Ideal candidate has proven Customer Service coming out of food distribution experience and brings great energy to a team environment. This role supports customers in the placement of orders and helping to solve any order changes or issues.

Requirements:

• Must have full knowledge of all administrative duty and skills.
• Receive any call that comes into the department with a courteous and respectful manner.
• Able to work under pressure.
• Concentrate on the order at hand to eliminate the possibilities of errors.
• Communicate to the customer any concerns for missing/out of stock merchandise that their requesting.
• Maintain an orderly customer call list.
• Review and revise customer price contracts for particular customers
• Bilingual Spanish skills are a plus
• Able to work in a team environment
• Able to work full-time job
• Bilingual Spanish is a big plus

Responsibilities:

• Customer service relations
• Data entry
• Answering phones
• Office Coverage
• Organizational development
• Filling
• Facilities management support
• Understands and follows policy and procedures