Customer Service Specialist - Direct Hire - Onsite - TEKsystems

A WELL ESTABLISHED PAPER/PLASTIC BAG PROCESSING COMPANY IS LOOKING TO BRING ON A CUSTOMER SERVICE SPECIALIST TO JOIN THEIR TEAM. This is a DIRECT-HIRE OPPORTUNITY! Please apply and a recruiter will reach out to discuss the position and the company in more detail and work to get you set-up with next steps. Pay: $49,920 - $56,160 - Annual Salaried Position Schedule: Mon-Fri 7am-3:30pm Start Date: 10/14/24 Description: - Use ERP system to enter customer purchase orders to produce order for scheduling - Provide pricing for all customer quotes and orders - Develop and foster relationships with customers - Work directly with sales reps and management to achieve sales goals. - Manage and grow existing customer house accounts - Manage customer requests regarding order status, returns and complaints - Maintain inventory and customer stock inventory with min max program - Create documents/reports regarding issues, orders, pricing, and sales. - Coordinate issue resolution between customer and appropriate internal members (plant, shipping, accounting). - Hold new order meeting to provide correct information on new order - Scan and file customer purchase orders in ERP system Additional Skills & Qualifications: - ERP EXP + SALES FORCE MUST HAVE KNOWLEDGE Must have 1-2 Years exp Food+Bev/ Distribution/Manufacturing exp High school diploma or its equivalent - 1-2 years of experience in customer service - Excellent verbal/written communication skills Preferred Qualifications: - Proficiency in Microsoft Office 365-word processing and spreadsheet application - Ability to work both independently and as a team member - Strong communication and customer service skills - Demonstrate ability to learn quickly and function well in a fast paced, high-pressure environment Physical Demands: - Ability to sit for extended periods while using a computer and phone. - Capacity for occasional standing and walking within the office setting. - Capability for light lifting of files or office supplies as needed. - Flexibility for occasional bending, reaching, and manual dexterity tasks. Experience Level: Entry - Intermediate Level Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following: + Medical, dental & vision + 401(k)/Roth + Insurance (Basic/Supplemental Life & AD&D) + Short and long-term disability + Health & Dependent Care Spending Accounts (HSA & DCFSA) + Transportation benefits + Employee Assistance Program + Time Off/Leave (PTO, Vacation or Sick Leave) About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.