Customer Service Specialist - Global Channel Management, Inc

Customer Service Specialist needs 2+ years experience

Customer Service Specialist requires:

35 WPM

10 key

Phones

Customer service

Customer Service Specialist duties:

Follow established processes and systems to ensure that Customer Care Standards are met or exceeded for every customer contact.

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Develop a strong knowledge of our product portfolio and procedures

Demonstrate 100% follow through in every commitment in an effort to provide one call resolution.