Customer Service at Manufacturing Startup - Autotiv

Customer Service and Quoting Technician

Required Skills:

- Ability to learn quickly and adapt to change

- Computer fluency

- Interest in gaining manufacturing experience in 3D Printing, CNC Machining, or Injection Molding

Job Description:

Autotiv is searching for a team player passionate about making hardware development less challenging and more efficient. You will become an expert in Design for Manufacturability for eight 3D printing processes, CNC machining, Sheet Metal Fabrication, and Injection Molding. These skills will serve you well for the rest of your career!

Autotiv's manufacturing services utilize advanced simulation software to proactively detect problems before a mold is cut or part is made. This allows us to assist engineers in developing better products and guarantee quality parts.

We are searching for a highly motivated individual for this role who wants to learn everything they can about the manufacturing services we offer and who wants to convert that knowledge into efficient customer experiences. 

Your day-to-day work will involve collaborating with Autotiv's customers to assist with 3D Printing, CNC Machining, Sheet Metal, and Injection Molding projects. You will learn how to work with customers by email and over the phone, understand project requirements, generate quotes, and communicate changes that need to be made using internally developed tools. Autotiv's engineering team will support you every step of the way as you learn and anytime a question comes up that you haven't yet learned to answer.

Compensation:

- $40,000 per year as an entry-level customer Service and Quoting Technician

- Up to a 2% performance based raise four times per year

Benefits:

- Available fully remote or in office

- Profit sharing program

- Health insurance benefits

- 401K with Match

- Company kitchen stocked with free food of your choice

- Position is salaried with unlimited paid time off

- Raises and feedback in performance reviews 4x per year

- Fun geeky culture made up of board game, video game, and music enthusiasts

Top Reason Not To Work at Autotiv:

- The team is composed of high achievers, and you will need to perform at a high level to fit in. As long as you're willing to hustle and continually learn and improve, you will be very happy here. If you're not looking to improve each day, care a lot about your job, or stay focused during working hours, this is not the place for you.

We are looking forward to meeting you! 

Brad Guerrette

Engineering Lead

Evan LaBelle

CEO