Customer Support Representative - notifyMD
Chesapeake, VA
About the Job
Immediately hiring Full Time Overnight Customer Support Representatives!
notifyMD is looking for a Customer Support Representative to join our team! This position acts as an answering service receptionist for our medical and commercial clients, taking messages, light appointment setting and dispatching out critical needs to the appropriate contacts.
We have supportive and compassionate teams that are collaborative and dedicated in a fast paced environment. We focus on teamwork and exceeding our client's expectations. We are looking for a candidate with excellent communication skills and computer literacy.
This is an in office position.
Your work will include:
Professionally handling incoming calls
Greeting callers with a polite and pleasant tone
Gathering and relaying required information
Verifying and entering information accurately into our system
Qualifications Needed:
- A welcoming voice with an upbeat tone
- Strong command of the English language with good spelling and grammar
- Computer skills in a Windows based environment
- Good attendance
- The ability to type 35 words per minute or more
- Availability to work one weekend day
Our benefits for Full Time Employees include:
- Employee Stock Ownership
- Full Medical, Dental, and Vision Benefits
- Paid Vacation
- Traditional 401K with company matching
- Free Life Insurance policy
- Legal Assistance
Experience Level: No Experience Needed
Compensation: $17.50 / Hour
Shifts Offered:
- Full Time - 40 hours per week
- Overnight hours
- Sunday, Saturday, Monday, Thursday, Friday: 10:00pm-7:00am EST
- Sunday, Monday, Wednesday, Thursday, 7:00pm-3:30am, Saturday, 9:30pm-6:00am EST
- Must be available to work a weekend day (Sat or Sun each week)
You will complete your training during the day / evening before you move into the overnight shift.
Don't miss out on this opportunity - Apply Today!