DC Shift Supervisor - WinCo Foods

Join us at WinCo Foods, where we're more than just a grocery retailer - we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives our customers and employee owners better by offering the lowest possible prices to feed their families. Currently, WinCo is the second largest Employee-Owned company in the United States. With more than 500 millionaire employee-owners in our Employee Stock Ownership Plan (ESOP). Our benefits, including top-tier medical plans and tuition support set us apart. In your role, you'll be instrumental in making a real impact in the communities we serve, embodying our purpose every day.

Job Summary

Supervises and coordinates activities of employees engaged in receiving, transporting, stacking, order filling, shipping, and maintaining product in warehouse. Oversees shift specific tasks and work flow which impact the timely distribution of inbound/outbound product while meeting day-to-day business needs of our stores.

Typical Duties and Responsibilities

• Manage the set-up and execution of labor needed to accomplish shift operations. Determine and assign job responsibilities based on employee’s seniority and job qualifications while providing employees the ability to meet company productivity standards. Coordinate the reassignment of job responsibilities, scheduling of overtime hours, and address productivity issues as they arise.
• Oversee the receiving and unloading process for inbound shipments. Ensure procedures are followed such as product is correct by count and item code. Ensure checks for damage, infestation, shelf life and temperature are completed upon receipt. Review the labeling, putting away of product and documentation is completed accurately and in a timely manner.
• Monitor the stacking of product and the order selecting process daily, identify and address issues affecting pallet height, product combinations, order breaks and ability to meet company productivity standards. Review staged outbound shipments for stability, labeling, etc.
• Oversee the loading of product. Ensure loads consistently meet established guidelines such as delivery sequence, weight distribution on axle groups and product integrity.
• Apply sound communication and motivational techniques in leading, coaching and developing employees. Requires consistency and follow-through of performance and employee related issues. Document substandard performance and take corrective action including formal discipline and termination when necessary.
• Coordinate the training and certification for employees given specialized job assignments such as receiving, loading, or operation of power equipment. Document and maintain a qualification list of job responsibilities as well as training and certification records in employee files.
• Oversee the inventory team, ensure discrepancies such as damage, overages and shortages are researched and corrected. Address issues from stores and buyers; provide timely resolutions and clear communication.
• Conduct multiple tours of the warehouse on a daily basis; identify and address issues, be readily available to employees, review the rotation of product on the dock, dock doors are cleared and available, etc.. Ensure compliance with applicable local, state, or federal requirements governing cleanliness, food storage safety and pest control standards, ie: a state or federal product recall.
• Interpret and apply the terms of collective bargaining agreements, company working conditions and wage agreements and company personnel policies as the established guidelines to be adhered to and followed by all employees and appropriately apply to the daily operation of the warehouse.
• Administer records and reports regarding warehouse activities are prepared on a timely basis and effectively maintained. Calculate and input operational data such as labor hours and job codes to summarize productivity and payroll. Utilize reports to assist with meeting operating goals.
• Ensure compliance of safety standards are maintained and adhered to consistently. Keep warehouse neat and well organized; apply company safety policies such as “clean as you go”. Address potential safety hazards quickly. Possess an understanding of ammonia and fire systems; coordinate emergency evacuations; communicate with outside emergency response teams.
• Conduct employee observations to ensure safety guidelines are being met consistently, address unsafe behaviors immediately. Investigate all reported employee injuries and reported collisions or incidents; identify causes and determine preventative measures that could be taken, address accordingly.
• Perform other duties as needed.

Requirements

Education:

• High school diploma or equivalent.

Experience:

• Demonstrating skills in leadership, organization and communication.
• Demonstrating strong analytical and problem-solving skills with strong attention to detail in order to effectively monitor progress and complete assignments.
• Demonstrating knowledge of host, PC and internet-based software applications including Microsoft Office software; (Word, Excel, Outlook, etc.).
• Utilizing strong proficiency with numerical data and calculations.
• Demonstrating working knowledge of Microsoft Office software (Word, Excel, Outlook, etc.)

Ability to:

• Apply working knowledge of material handling principals, practices and standards of warehousing.
• Apply working knowledge of employment law and employee relations to workplace situations including discipline and attendance.
• Utilize excellent verbal, written and inter-personal communication skills.
• Demonstrate initiative, self- direction, and possess excellent time management skills.
• Prioritize and perform a variety of simultaneous tasks (multi-tasking).
• Work in a team-oriented, collaborative environment and develop a strong rapport with others.
• Utilize strong proficiency with numerical data and calculations.
• Perform all tasks with integrity.
• Confidently and effectively handle confrontations with difficult individuals.
• Establish and maintain good rapport with co-workers, supervisors, vendors, customers and others.
• Maintain a high degree of confidentiality with sensitive information.
• Understand and accurately apply collective bargaining agreements, company working condition and wage agreements and union contracts with employees and daily operation appropriately.
• Possess knowledge of host, PC and internet-based software applications including Microsoft Office software; (Word, Excel, Outlook, etc.).
• Stand and walk for long periods of time.

Machines and Equipment Operated:

• Computer keyboard, mouse, office equipment (telephone, fax, copier, scanner, etc.) and other devices.

Preferred Education, Experience and/or Credentials:

• College degree or substantial responsible experience—minimum two (2) years in Warehouse Distribution preferred.

The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required may vary.

As WinCo Foods continues to grow, our diversity—from our variety of perspectives and wide range of experiences—is essential to our strategy and success. We are committed to continue to cultivate and celebrate an inclusive environment in which all employees are valued and respected regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.