Deli / Bakery/ Hot Food

To offer the best customer experience possible while customers are shopping your store.

Basic Skills      Min. age 18 to work with slicers-ovens 

·        Assist customers with their orders for a variety of deli, bakery and hot food services.

·        Talking to others to convey information effectively.

·        Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

·        Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

·        Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

·        Understanding the implications of new information for both current and future problem-solving and decision-making.

·        Perform a variety of food preparation duties other than cooking, frying, such as preparing cold foods and slicing meat and cheese.

Social Skills

·       Actively looking for ways to help people.

·        Have an outgoing personality

·        Adjusting actions in relation to others' actions.

·        Being aware of others' reactions and understanding why they react as they do.

·        Bringing others together and trying to reconcile differences.

Task

·      Merchandise displays to capture the “WOW†factor.

·      Work efficiently in a fast-paced environment.

·      Build trustful relationships with customers to encourage return visits: your interaction and the quality of the product.

·      Stock product and product displays according to merchandising standards.

·      Ensure quality, service given and products for customers is followed with safety and sanitation protocols.

·      Provide product suggestions, samples and assist customers with special orders.

·      While customers are present your full attention is focused on their needs and wants.

·      Have knowledge of what your selling, meats and cheese along with salads and desserts. This way you can inform the customer if questions arise.

·      Clean and sanitize work areas, equipment, utensils, dishes, or silverware.

·   Store food in designated containers at the correct temperatures and storage areas to prevent spoilage.

·   Portion and wrap the food.

·   Take and record temperature of food and food storage areas, such as refrigerators and freezers.

·   Prepare a variety of foods, such as meats, vegetables, or desserts, according to supervisors' instructions, following approved procedures.

·   Package take-out foods or serve customers in line.

·   Stock cupboards and refrigerators, and tend salad bars, hot bars.

·   Wash, peel, and cut various foods, such as fruits and vegetables, to prepare for cooking or serving.

·   Carry food supplies, equipment, and utensils to and from storage and work areas.

·   Cut, slice or grind meat, poultry, and seafood to prepare for cooking.

·   Remove trash and clean kitchen garbage containers.

·   Weigh or measure ingredients.

·   Receive and store food supplies, equipment, and utensils in refrigerators, cupboards, and other storage areas.

System Skills

·   Considering the relative costs and benefits of potential actions to choose the most appropriate one.

·   Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

·   Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

Resource Management Skills

·   Managing one's own time

·   Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

Work Activities

·   Performing for or Working Directly with the Public

·   Getting Information

·   Handling and Moving Objects

·   Performing General Physical Activities

·   Establishing and Maintaining Interpersonal Relationships

·   Communicating with Supervisors, Peers, or Subordinates

·   Selling or Influencing Others

·   Identifying Objects, Actions, and Events

·   Organizing, Planning, and Prioritizing Work

·   Making Decisions and Solving Problems

Detailed Work Activities

·   Attach identification information to products, items or containers.

·   Calculate costs of goods or services.

·   Clean facilities or equipment.

·   Discuss goods or services information with customers or patrons.

·   Distribute materials to employees or customers.

·   Inspect shipments to ensure correct order fulfillment.

·   Monitor inventories of products or materials.

·   Receive shipments.

·   Stock supplies or merchandise.

Tools

·   Pallet trucks

o  Manual pallet jacks

·   Baling press

o  Baling equipment

·   Bar code reader equipment

o  Barcode scanners

o  Hobart Scales

·   Dollies

o  Warehouse dollies

·   Label dispensers

o  Pricing guns

·   Ladders

o  Stepladders

·   Laser printers

o  Computer laser printers

·   Razor knives

o  Box cutters

·   Utility Equipment

·        Safety cutters

·        Fryer

·        Ovens and Proofers