DONOR RECRUITMENT FIELD TRAINING SPECIALIST - Oklahoma Blood Institute

ADVANCE YOUR CAREER WHILE SAVING LIVES

Location: Oklahoma City, OK

Salary: Competitive salary based on education and/or experience plus $500 bonus after 6 months and $1,000 bonus after 1 year!

Benefits: Health, dental, vision, life insurance, long term disability, 401(k), paid-time off, $5,000 annual tuition reimbursement, holiday pay, etc.

Days: Monday through Friday; some weekends

Hours: 8:00 a.m. to 5:00 p.m.; some evenings

Position:

Our Blood Institute is looking for a FIELD TRAINING SPECIALISTwho will be a key member of our Donor Recruitment team, helping to identify skill gaps and develop training paths to fill those gaps. The trainer must be both data & metrics driven, as well as hands-on with excellent communication and donor development skills.

Working with our Donor Recruitment Management Team, the Field Training Specialist will oversee sales calls, including prospects and existing donor groups, and work with individual Recruitment team members to develop their skills to achieve their goals and targets. The role will also act as advocate to promote the voice of Drive Champions (DC) and ensure DC effectiveness by coaching account consultants on DC engagement strategies.

Qualifications:

• High school diploma or equivalent required; Bachelor's degree preferred
• 3+ years' experience in sales, training or equivalent
• Must be able to travel across our system to provide training (60-70% travel)
• Must be 21 years of age or older
• Must have a current driver's license
• Must provide an MVR with zero points and no moving/traffic violations in the past 3 years if selected
• Experience with non-profit development and donor relations
• Experience creating sales tools (written, digital & video)
• Good written, verbal and presentation skills
• Strong analytical skills and ability to develop metric reports
• Must demonstrate excellent leadership and teamwork skills
• Must be self-motivated
• Must demonstrate strong time/project management and prioritizing capabilities
• Excellent organizational and time management skills
• Understanding of technical requirements and problem resolution skills

Primary Responsibilities:

• When necessary, Trainer will fill in vacant Account Consultant territory and transition new consultant into the role.
• Work with Executive Directors, Recruitment Managers and Training department staff in development, review and execution of open territory plans.
• Work with Account Consultants to have effective sales calls/meetings with both existing donor groups and potential new donor groups.
• Teach account consultants to identify development levels of Drive Champions and adapting the consultant's leadership style to each type.
• Analyze available recruitment reports to identify trends, gaps and areas of improvement.
• Visit Donor Recruitment staff from across the system to execute sales training both on-the-job as well as in-office and virtually on a scheduled rotation.
• Teach account consultants to mentor DCs on developing committees and teams to strengthen blood drives to expand penetration rates within Drive organizations.
• Mentor recruitment staff to use the programs available to help increase drive donations.
• Gain and maintain certification in Integrity Sales Training Program (provided through employment).
• Mentor recruitment staff to build effective and strategic relationships with sponsors and partners to build strategic blood drive programs that meet the collection needs.
• Coach staff to navigate conversations with sponsors and C-suite level executives including hospital partners.
• Mentor and coach recruitment staff on effective and strategic blood presentations.
• Mentor new staff in business plan development ensuring appropriate penetration for the Consultant's territory.
• Coach recruitment staff on time management, sales activity expectations, planning guidelines and process workflows.
• Consult on account and calendar strategies.