Data Analyst at Genesis10

Genesis10 is seeking a Data Analyst  for a contract with our client in Eden Prairie, MN. 100% Remote.

Job Description:
Our client prioritizes learning, open communication, adaptability, humor, and collaboration. They’re intentional about creating a work culture that supports these values. Join a team of skilled professionals who are passionate about leveraging data to make a tangible impact on consumer experiences.

Key Responsibilities:

• As a Data Operations Analyst, you will play a vital role in analyzing and improving our operational processes, driving key insights, and collaborating across multiple departments to enhance the consumer experience. You'll work closely with cross-functional teams, contribute to real-time insights during War Room efforts, and communicate critical updates to leadership. Here’s a closer look at your responsibilities:
• Data Analysis: Analyze operational data, including NPS trends, consumer verbatims, digital interactions, and key metrics, to uncover insights for process improvement and cost optimization.
• Cross-Functional Collaboration: Work with various teams, including WFM, Consumer Resolution Center, Product, Claims, Call Ops, IT, Sales, Enrollment, Implementation, and Provider Ops, to identify and implement enhancements.
• Real-Time Monitoring: Actively oversee live War Room efforts and trends, keeping a pulse on current events or tech outages impacting the consumer experience as displayed on the AV Wall.
• Performance Tracking: Monitor operational reports, dashboards, and performance metrics to assess impacts on consumer experience and overall performance.
• Data Interpretation for Leadership: Prepare and present data-driven insights in an accessible and impactful way to senior leadership.

Required Basic Qualifications:

• Proficiency in Python and SQL for data automation and engineering to deliver content to command center displays.
• Strong skills in data visualization using Excel and PowerPoint for stakeholder presentations.
• Excellent communication skills, both verbal and written, to engage effectively with leadership and cross-functional teams.
• Experience with Power BI for creating dashboards and reports.
• Familiarity with Snowflake and SQL for querying large datasets.
• Experience with automation pipeline work.
• Knowledge of SDLP for data storage.
• Expertise in Excel, with an understanding of advanced data manipulation and visualization.

Compensation:
Hourly W2 pay rate $60.00-$72.00
We have access to additional contract, contract-to-hire, and direct hire positions with various rate ranges. 

If you have the described qualifications and are interested in this exciting opportunity, apply today!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF)
Remote opportunities available

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.