Data Collection Specialist - Les Olson Company

Les Olson Company is one of the fastest-growing and most capable technology service providers in the West. We're looking for a Data Collection Specialist to join our team. Les Olson Company does I.T. the LOC Way: with talent, passion, and compassion, driving our continual growth and strong position in the market through superior service. If that sounds like the sort of team you'd like to join, read on!

What we need

Les Olson IT offers a broad array of office technology solutions to its customers, including image and print solutions. We monitor customer machine usage through an automated reporting feature called EKM. We are looking for someone passionate about technology, collaboration, and customer service to administer the EKM program. You'll work with our Image & Print Connectivity, Data Analytics, and Billing teams to make sure that the program is doing its job by meeting the company's needs. You'll support the success of the EKM program by administering the program, monitoring the connection between EKM and our internal systems such as our ERP and CRM, training company employees on how to install and maintain EKM, working with customers who use EKM, and helping develop internal policies related to data collection and installation of EKM.

You might be a good fit for this role if:

• You love technology and are near the start of your tech career
• You enjoy the idea of administering a software system
• You don't mind doing your work from behind a desk
• You have an interest in programming, even if you've only got entry-level experience
• You enjoy helping customers solve problems over the phone
• You're detail-oriented
• You don't give up on figuring out a sticky technical issue until it's resolved

What makes Les Olson different?

Unlike most technology companies, Les Olson has been in business for over 65 years. We're a family-owned company, and remain family-operated to this day. The company began at the Olson family dinner table and has since grown to over 300 employees spread across nine locations in two states.

We take great pride not only in offering attentive and effective service to our customers, but in providing our team members with an environment that enables growth and development, both professionally and personally. We invest in our team, working with each employee to design a fulfilling career path that grows and evolves as they do.

"Work/life balance" isn't just a meaningless buzzword at Les Olson. We are protective of our employees' personal time and make sure they have the resources they need to care for themselves and their families.

We offer:

• Paid Time Off
• Sick Days
• Paid Holidays
• 401k match + Pension
• Full Medical, Dental & Vision + HSA
• Mental health care coverage
• Life Insurance
• Local Volunteer Opportunities

Job Type: Full-time, in-person

Visit our website: lesolson.com