Data Control Clerk II - TekWissen LLC
Chicago, IL
About the Job
Overview:
TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is the second-largest private employer in Chicago. We are a multicultural, international community of more than 20,000 faculty and staff-each supporting UChicago's mission of inquiry and academic excellence.Our client is a Medical Center provides world-renowned patient care, while advancing medical science through groundbreaking research. Together, UChicago Medicine and the Biological Sciences Division are working to address the world's most pressing medical challenges.
Job Title: Data Control Clerk II
Location: Chicago, IL 60628
Duration: 3 Months
Job Type: Contract
Work Type: Onsite
Shift Timings: Mon - Fri (8:00 AM 5:00 PM)
Shift Timings: Mon - Fri (8:00 AM 5:00 PM)
Job Description:
Qualifications:
MINIMUM QUALIFICATIONS/SKILLS
- A high school diploma or better is mandatory.
- Typing skills of at least 30 words per minute and experience on a 10 key adding machine are required.
- Excellent verbal communication skills and the ability to follow detailed instructions are necessary.
- Terminal aptitude a must.
MENTAL:
- Ability to follow instructions as well as work independently.
PHYSICAL:
- Lifting of books (around 40lbs., at times) as well as opening boxes.
- Responsible for entering customer returns and investigating customer service complaints on the computer system.
Education:
- Candidates must demonstrate the following competencies: manage interpersonal relationships and interact/communicate with clarity, tact and courtesy with staff, faculty, and clients
- Communicate effectively in English, both orally and in writing
- Identify priorities; recognize and resolve or refer problems
- Work effectively with supervision and as part of a team
- Use or learn a range of position-related software applications
- Strong typing skills and experience on a 10 key adding machine required
- Excellent verbal communication skills and the ability to follow detailed instructions required
- Ability to enter data both quickly and accurately on an on-line database system required
- Ability to learn quickly and retain what has been learned is of paramount importance due to the variety of tasks that must be performed on a daily basis.
Responsibilities:
DUTIES/JOB REQUIREMENTS
- The basic responsibilities of this position are to enter customer returns and investigate complaints on the computer.
- The person must be capable of entering data both quickly and accurately on an on-line data base system.
- Accuracy is mandatory since maintaining the integrity of the database depends on the accuracy of the data, which is input.
- The ability to follow verbal and written instructions as well as detailed written procedures is required.
- The ability to learn quickly and retain what has been learned is of utmost importance due to the variety of tasks that must be performed on a daily basis.
Specific duties include the following:
- 94% - Entering customer returns as received in the warehouse daily.
- 2% -Investigating customer service complaints and following detailed procedures to correct the problems.
- 2% - Interface with various departments as required to effectively complete assigned tasks.
- 2% - Various other tasks as required.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Source : TekWissen LLC