Database Analyst - Serco North America

Are you a seasoned data professional with a passion for tackling complex problems and driving impactful decisions? Serco-NA has an outstanding opportunity for a Data Analyst role, where you will leverage your expertise to manage large-scale projects, influence organizational practices, and mentor a technical team. Your deep knowledge and specialized skills will be critical in shaping the success of our mission.

This position is contingent upon your ability to obtain / maintain a Secret Level DoD Security Clearance. This position is also contingent upon an award of contract.

In this role, you will:

• Lead and manage large data analysis projects with minimal oversight, ensuring successful execution and delivery of results.
• Serve as a recognized subject matter expert, providing specialized knowledge and insights to guide data-driven decision-making across the organization.
• Analyze difficult and often complex data-related problems, developing innovative solutions to support business objectives and operational efficiency.
• Coach, review, and delegate work to lower-level technical team members, fostering their development and ensuring high-quality output.
• Influence and shape organizational policies, practices, and procedures by providing data-driven recommendations and insights.
• Utilize advanced data analysis techniques to extract meaningful insights from large datasets, applying your deep knowledge of the field.
• Apply your specialized expertise within your discipline to address specific challenges and opportunities, while also drawing on broad knowledge of related areas as needed.
• Work closely with cross-functional teams, including project management, to ensure data analysis supports broader organizational goals and initiatives.

To be successful in this role, you should have:

• A Bachelor’s Degree with a minimum of 2- 4 years of years of experience of managing large projects.
• An active DoD Secret security clearance or the ability to obtain one is required.
• Deep knowledge of data analysis techniques, tools, and methodologies, typically obtained through education combined with practical experience.
• Strong leadership abilities with experience in coaching and mentoring technical teams, as well as delegating tasks effectively.
• Exceptional analytical and problem-solving skills with the ability to tackle complex data challenges.
• Excellent communication and interpersonal skills, with the ability to influence and persuade others regarding policies and practices.
• Recognized as having a specialty within the data analysis discipline, with broad knowledge that may extend into project management.
• Travel up to 10% may be required.

Additional Desired Experience and Skills:

• Experience in a government or defense-related environment.
• Familiarity with government contracting processes and procedures.
• Proficiency in advanced data analysis software and tools, such as SQL, Python, R, or similar.
• Knowledge of best practices in data governance and data quality management.
• Ability to work independently and as part of a cross-functional team.

If you’re ready to lead large-scale data initiatives and make a significant impact on our mission, apply today to join the Serco-NA team. Your expertise as a Data Analyst will be vital in driving data-driven decisions and ensuring the continued success of our operations.

In compliance with local laws regarding pay transparency, the salary range for this role is $51,717.12 to $110,931.00; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. 

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.