Deli Associate-Grand at Kowalski's Markets
Saint Paul, MN 55199
About the Job
Primary Objective: To fulfill my role as a governing member and active citizen.
Position functions and work direction are provided by Deli Manager, Store Manager, Assistant Store Manager, Manager on Duty (MOD).
Active Citizenship
Understand your role as an active citizen in helping build right relationships with customers, coworkers, managers and vendors by communicating effectively and maintaining a positive relationship.
Take an active role in identifying opportunities and barriers by engaging with the proper stakeholder(s) to close gaps and create change.
Create an abundant and just environment by attending and participating in governing meetings.
Take on a civic identity to sustain the civic infrastructure by familiarizing yourself with Kowalski's core curriculum (Kowalski's Employee Handbook, ACT training, POD training, and technical training).
Continue to educate yourself and others around Active Citizenship and Points of Difference.
Public Appearance and Behavior
Exceed customers' expectations by creating an exceptional shopping experience by greeting the customer, eye contact, always offering assistance, and thanking them.
It is your responsibility to arrive on time and in full uniform for all scheduled shifts (refer to Attendance, Uniform, Hair Restraint, Jewelry, and Nail Policies).
Follow proper radio and phone etiquette
Knowledge of Deli Standards, Procedures and Job Expectations
Promote products through suggestive selling (samples, suggestions, product information).
Understanding timeliness and prioritizing tasks in all aspects of the department.
Deli Meat and Cheese Case, Hot Food Cases, Salad Case, Salad Bar, Self Service Cases and Displays:
Assist with food preparation and slicing meats and cheese according to Kowalski's Deli Standards.
Ensure proper handling, sanitation, freshness, and quality of all products.
Ensure all areas are fresh, full, rotated, clean, and appealing to the customer.
Process orders with proper quality, quantity, labeling, and price.
Properly record shrink.
Catering and specialty orders:
Be familiar with Kowalski's Catering and Party Tray Brochure.
Assist and take customers' orders.
Assist with preparation of trays for catering orders and special orders.
Maintaining the Cleanliness of the Deli:
Break down, wash, and sanitize all equipment (cases, prep-tables, ovens, fryers etc.).
Assist and maintain organization of backroom, coolers and freezers (overstock and supplies).
Sweep and mop the floor, as needed.
Assist with dishwashing.
Product Receiving:
Ensure piece count matches invoice.
Monitor product quality.
Place product under refrigeration immediately.
Miscellaneous tasks assigned by the deli manager or store manager:
Assist with merchandising, pricing procedures.
Assist in training new employees.
Additional duties the manager assigns.
Functional Requirements
Physical
Lift/carry 5 - 70 pounds following proper lifting techniques.
Push/pull 200 - 1000 pounds.
Equipment operation
Pallet jack
Box cutter
Carts
Meat slicer
Scale
Knives
Reaching, standing, stooping, bending, turning, walking, ladder climbing, lifting etc.
Mental
Good judgment and decision-making skills.
Excellent social skills and verbal interaction.
Reading and memorization.
Environmental
Exposure to cold temperatures (0 - 40 degrees).
Safety and Security
SDS Book awareness and location.
AWAIR and Right to Know program.
Global Harmonization program.
Follow PCI Compliance standards.
Notify Manager on Duty in the case of theft, shoplifting, accidents, injuries, or unusual behavior.
Use of personal protective devices as instructed (i.e. oven mitts).
Follow all food safety and sanitation procedures (handwashing, glove use, temperature logs, product handling etc.).
Qualifications
Kowalski's deli is a fast-paced and high customer service department. Our deli associates are inviting and service-minded while reaching our professional sanitation and cleanliness standards that keep our full-service deli fresh and worthy of high-end serving expectations.
Deli associates are responsible for building right relationships with their coworkers and customers through transparent and respectful communication. They are also responsible for serving the highest quality and freshest ready-to-serve foods by adhering to state health code standards for safety and sanitation.
No experience is required! Kowalski's provides extensive, in-person, hands-on training that will educate new employees on how to perform their jobs safely, quickly, and efficiently.
Requirements:
Position functions and work direction are provided by Deli Manager, Store Manager, Assistant Store Manager, Manager on Duty (MOD).
Active Citizenship
Understand your role as an active citizen in helping build right relationships with customers, coworkers, managers and vendors by communicating effectively and maintaining a positive relationship.
Take an active role in identifying opportunities and barriers by engaging with the proper stakeholder(s) to close gaps and create change.
Create an abundant and just environment by attending and participating in governing meetings.
Take on a civic identity to sustain the civic infrastructure by familiarizing yourself with Kowalski's core curriculum (Kowalski's Employee Handbook, ACT training, POD training, and technical training).
Continue to educate yourself and others around Active Citizenship and Points of Difference.
Public Appearance and Behavior
Exceed customers' expectations by creating an exceptional shopping experience by greeting the customer, eye contact, always offering assistance, and thanking them.
It is your responsibility to arrive on time and in full uniform for all scheduled shifts (refer to Attendance, Uniform, Hair Restraint, Jewelry, and Nail Policies).
Follow proper radio and phone etiquette
Knowledge of Deli Standards, Procedures and Job Expectations
Promote products through suggestive selling (samples, suggestions, product information).
Understanding timeliness and prioritizing tasks in all aspects of the department.
Deli Meat and Cheese Case, Hot Food Cases, Salad Case, Salad Bar, Self Service Cases and Displays:
Assist with food preparation and slicing meats and cheese according to Kowalski's Deli Standards.
Ensure proper handling, sanitation, freshness, and quality of all products.
Ensure all areas are fresh, full, rotated, clean, and appealing to the customer.
Process orders with proper quality, quantity, labeling, and price.
Properly record shrink.
Catering and specialty orders:
Be familiar with Kowalski's Catering and Party Tray Brochure.
Assist and take customers' orders.
Assist with preparation of trays for catering orders and special orders.
Maintaining the Cleanliness of the Deli:
Break down, wash, and sanitize all equipment (cases, prep-tables, ovens, fryers etc.).
Assist and maintain organization of backroom, coolers and freezers (overstock and supplies).
Sweep and mop the floor, as needed.
Assist with dishwashing.
Product Receiving:
Ensure piece count matches invoice.
Monitor product quality.
Place product under refrigeration immediately.
Miscellaneous tasks assigned by the deli manager or store manager:
Assist with merchandising, pricing procedures.
Assist in training new employees.
Additional duties the manager assigns.
Functional Requirements
Physical
Lift/carry 5 - 70 pounds following proper lifting techniques.
Push/pull 200 - 1000 pounds.
Equipment operation
Pallet jack
Box cutter
Carts
Meat slicer
Scale
Knives
Reaching, standing, stooping, bending, turning, walking, ladder climbing, lifting etc.
Mental
Good judgment and decision-making skills.
Excellent social skills and verbal interaction.
Reading and memorization.
Environmental
Exposure to cold temperatures (0 - 40 degrees).
Safety and Security
SDS Book awareness and location.
AWAIR and Right to Know program.
Global Harmonization program.
Follow PCI Compliance standards.
Notify Manager on Duty in the case of theft, shoplifting, accidents, injuries, or unusual behavior.
Use of personal protective devices as instructed (i.e. oven mitts).
Follow all food safety and sanitation procedures (handwashing, glove use, temperature logs, product handling etc.).
Qualifications
Kowalski's deli is a fast-paced and high customer service department. Our deli associates are inviting and service-minded while reaching our professional sanitation and cleanliness standards that keep our full-service deli fresh and worthy of high-end serving expectations.
Deli associates are responsible for building right relationships with their coworkers and customers through transparent and respectful communication. They are also responsible for serving the highest quality and freshest ready-to-serve foods by adhering to state health code standards for safety and sanitation.
No experience is required! Kowalski's provides extensive, in-person, hands-on training that will educate new employees on how to perform their jobs safely, quickly, and efficiently.
Requirements:
- Looking for someone who can work nights between the hours of 2pm-10pm or someone who is available at 4/5 am until noon/1pm. Need someone who can work 24-28 hours a week.
- Weekend and holiday availability
- Comfortable speaking to customers in an energetic and helpful manner
- Strong attention to detail with the ability to multitask
- Ability to work independently
- Interest in preparing, handling, and cooking food
- Interest in product knowledge
- Understand that you have the power to impact customers and coworkers day in a positive way
- Food-handling experience is not necessary
Benefits:
- 20% discount
- Weekly pay
- Vacation and holiday pay
- Annual company picnic
- Holiday parties
- Employee appreciation luncheons
- Scholarship opportunities
- 401k plan
This position is part of the UFCW local 1189 Union, which provides:
- Guaranteed raises
- Ancillary benefits
- Employee assistance programs
- Scholarship opportunities
- And more!