Dental Office Manager - Simply Dental Management Inc

West Brookfield Dental is looking for a Dental Office Manager to lead our team. The Dental office Manager is an integral part of a team that delivers clinical excellence and best in class service to each patient every time to create healthier smiles every day. This position is Monday - Friday with shifts including 7a-4p, 8a-5p, and 10a-7p.

West Brookfield Dental is a community-based office with the support and resources of Simply Dental Management. Our Resource Center Teams cover the business and administrative support sides of the practice to allow our office teams to focus on providing outstanding patient care.

Our philosophy is simple "Do right and success will follow". It is the fiber of what makes Simply Dental Management stand out in a crowded field. We care about people. We care about improving the lives of our patients and team members.

What you will be doing:

• Training, developing, and managing staff to meet performance standards.
• Recording daily statistics and compile weekly and monthly financial reports.
• Managing employee scheduling and conducting staff meetings.
• Completing administrative functions including bank deposits, daily and monthly financial goals.
• Providing strong leadership, communication and motivation skills as well as supervising others.
• Implementing procedures and policies for smooth operations and staffing.
• Overseeing collections and accounts receivable.
• Creating an environment where staff can work as a team.
• Resolving patient issues in accordance with company policies and procedures.
• Responding efficiently to patient and doctor needs and inquiries.
• Monitoring and maintaining office budget.
• Overseeing patient satisfaction and ensuring outstanding customer service.
• Addressing any shortfalls and implementing improvements.

This is what you need for the position:

• Minimum 1-3 years as a dental office manager required.
• Working knowledge of dental practice management software.
• Positive energy.
• Superior communication skills with the ability to establish rapport and work closely with patients and staff.
• Tactful and skillful in all situations.
• Calm, confident and organized leader.
• Ability to find innovative ways to increase productivity.

By joining our team, you will have:

• Health Insurance
• Dental and Orthodontic Discounts
• 2 Weeks Accrued Vacation in your first year
• Up to 40 hours Accrued Sick time
• Paid Holidays
• 401K with 2% match