Dental Office Manager - Simply Dental Management Inc

Joseph A. Costa Family Dentistry in Worcester is looking for a full time Dental Office Manager. The Dental Office Manager is an integral part of a team that delivers clinical excellence and best in class service to each patient every visit to create healthier smiles every day.

Our dental office works with patients one-on-one to find the best solutions to their dental problems. As a family-centered dental practice, we pride ourselves on offering routine dental care for children and adults. We also make every effort to ensure that patients feel as comfortable as possible.

Job Responsibilities:

• Training, developing, and managing staff to meet performance standards.
• Recording daily statistics and compile weekly and monthly financial reports.
• Managing employee scheduling and conducting staff meetings.
• Completing administrative functions including bank deposits, daily and monthly financial goals.
• Providing strong leadership, communication and motivation skills as well as supervising others.
• Implementing procedures and policies for smooth operations and staffing.
• Overseeing collections and accounts receivable.
• Creating an environment where staff can work as a team.
• Resolving patient issues in accordance with company policies and procedures.
• Responding efficiently to patient and doctor needs and inquiries.
• Monitoring and maintaining office budget.
• Overseeing patient satisfaction and ensuring outstanding customer service.
• Addressing any shortfalls and implementing improvements.

Job Requirements:

• Minimum 1-3 years as a dental office manager required.
• Working knowledge of dental practice management software.
• Positive energy.
• Superior communication skills with the ability to establish rapport and work closely with patients and staff.
• Tactful and skillful in all situations.
• Calm, confident and organized leader.
• Ability to find innovative ways to increase productivity.

By joining our team, you will have:

• Health Insurance
• Dental and Orthodontic Discounts
• 2 Weeks Accrued Vacation in your first year
• Up to 40 hours Accrued Sick time
• 7 Paid Holidays
• 401(K) with 2% match
• Aflac
• Vision coverage

Joseph A. Costa Family Dentistry is a community-based office with the support and resources of Simply Dental Management. Our Resource Center Teams cover the business and administrative support sides of the practice to allow our office teams to focus on providing outstanding patient care.

Our philosophy is simple "Do right and success will follow". It is the fiber of what makes Simply Dental Management stand out in a crowded field. We care about people. We care about improving the lives of our patients and team members.