Dental Receptionist @ Main Street Children's Dentistry & Orthodontics of Orange City - Dental Care Alliance

Main Street Children's Dentistry and Orthodontics is looking for a full-time Dental Receptionist for our office located in Orange City, FL 32763.  The ideal Dental Receptionist will have experience working in a dental/medical office.  We are looking for someone who is a team player with a compassionate and professional demeanor.  Candidate will need to be bilingual (English/Spanish). 

Hours: Monday, Friday 8:00- 5:00pm , Tuesday, Wednesday and Thursday 9am -5pm . Lunch 1-2 every day

The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to DCA Policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts
• Checking voice-mail on a daily basis
• Maintain a clean and friendly waiting area for patients

• Experience working in a dental, medical, or other health-care office, preferred
• Knowledge of insurance plans (HMO/PPO), is a plus
• Experience answering telephone
• Must have exceptional customer service skills
• Must be bilingual (English/Spanish)

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