Departmental Quality Specialist (Blood Bank) - Orlando Health
Orlando, FL 32806
About the Job
The Departmental Quality Specialist coordinates a variety of advanced and highly complex departmental-level quality activities and projects. This Position will be supporting Blood Bank here at Orlando Regional Medical Center.
Successful candidates joining our TEAM will be eligible for:
- Outstanding Benefits with a 403(B) match for full and part-time employees.
- Retirement Savings plan.
- Paid Time Off plan.
- Education Assistance programs; Tuition reimbursement, Student Loan repayment program and Preferred Education Program.
- Maternity leave; 4 weeks yearly.
- Among many other benefit programs. Benefits do kick in from day one!
ORLANDO HEALTH ORLANDO REGIONAL MEDICAL CENTER
Located in downtown Orlando, Orlando Health Orlando Regional Medical Center (ORMC) has served the Central Florida community for more than 100 years. With 898 acute-care and rehabilitative beds, it is among the largest
acute-care facilities in the region and the only Level I Trauma Centers in Central Florida. The hospital has earned recognition from U.S. News & World Report as a “Best Hospital” in Central Florida and rated high performing in 12
adult procedures and conditions. Orlando Health ORMC holds the most Beacon Awards for Excellence in the state, awarded by the American Association of Critical-Care Nurses to units that employ evidence-based practices to improve patient and family outcomes, and is the only adult-care hospital in Orlando to achieve Magnet® Recognition, the gold standard for nursing’s contribution to quality patient care, safety, research and service
excellence.
Orlando Health ORMC is the flagship hospital of the Orlando Health system of care, which includes award-winninghospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span
Florida’s east to west coasts and beyond. Collectively, our 27,000+ team members honor our over 100-year legacy byproviding professional and compassionate care to the patients, families and communities we serve.
Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin
your benefits on day one and offer flexibility wherever possible so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.
This position performs core functions that may include, but are not limited to, the following:
•Provides advanced consultation to departmental team members to optimize use of information systems to include MediaLab,
SharePoint, SWIFT, safety event reporting system, electronic temperature monitoring applications and others, as appropriate.
•Recommends system usage improvements to enhance departmental workflow and efficiency.
•Prepares the department for system upgrades or maintenance.
•Performs occasional informal end user system training on various departmental specific applications.
•Prepares a variety of complex to advanced custom reports using system vendor-supplied or supported exclusive of native SQL
report writing tools.
•Develops non-networked worksheets and databases using Microsoft Office tools, limited to purposes of individual user
productivity improvement or departmental file-sharing.
•Participates in system implementation, maintenance, complex troubleshooting, and complex problem resolution as a subject
matter expert under the lead of or in conjunction with Information Services.
•Supports end users regarding system problems, requests, and/or help as agreed upon with Information Services.
•Organizes and coordinates system level policy reviews and revisions, both patient care and laboratory specific policies.
•Monitors system performance and reports problems to Information Services for subsequent vendor follow-up if/as necessary.
•Serves as the department's Safety representative and organizes activities, education and necessary subcommittees for safety.
•Assists the Laboratory with maintaining and achieving compliance with regulatory requirements including Joint Commission
and the College of American Pathologists.
•Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other
federal, state, and local standards.
•Maintains compliance with all Orlando Health policies and procedures.
Bachelor’s degree in healthcare or related field required.
Licensure/Certification
Hold Nationally recognized certification (MT, ASCP, CLS or NCA) by the American Society of Clinical Pathologist (ASCP) eligible.