Design and Applications Engineer - Welding Accessories and Cutting Division - Miller

Miller is about building things that matter. We lead the welding industry in building advanced, solution-focused products and meeting crucial needs for welding safety and health. Our products are designed with our users for manufacturing, fabrication, construction, aviation, motorsports, education, agriculture, and marine applications. Headquartered in Appleton, Wisconsin, and wholly owned by Illinois Tool Works (acquired in 1993). Miller Electric maintains its industry leadership by setting the standard for reliability, quality, and responsiveness. Our tagline, “The Power of Blue®,” is inspired by the blue color of Miller equipment.

The company began with an innovation that responded to customer needs, growing from a one-man operation in 1929, to the world’s largest manufacturer of arc welding products. Miller keeps the tradition alive by focusing on its top priority: people. Fun fact: Niels Miller started the company in his little garage; similar to Jeff Bezos and Steve Jobs!

Do you have a strong technical mindset and a desire to contribute to an organization in a role that offers high visibility and the chance to make a real impact?

Miller Electric, an ITW company, is seeking a Design and Applications Engineer to join our marketing team within the Welding Accessories and Cutting Division. We are looking for someone eager to dive deep into our technical products and services in this customer-facing role.

In this role, you will drive sales by actively listening to customer needs, analyzing product features, and offering tailored support. By partnering with the Engineer, Marketing and Sales teams, you will ensure smooth customer transactions and elevate overall product experience, building long-lasting partnerships and achieving successful sales outcomes in our fast-growing weld environmental solutions segment of the division.

How you will make an impact:

Customer Engagement

• Collaborate with the internal sales team, distributor partners and end-users to understand customer requirements.
• Prepares and delivers technical presentations to communicate the company’s product value propositions, performance, and services to customers.
• Helps customers understand product installations requirements through onsite discovery visits.
• Solicits and documents client feedback. Evaluating the data to further enhance customer experience satisfaction and develop new strategies.
• Trains other internal and external stakeholders in the technical aspects of the company's products and services.
• Prepares quotations for projects using quote software by selecting appropriate product, pricing, and establishing installation labor estimates.

Technical Design

• Reviews plans and RFQs (Request for Quote) then produces technical support documentation and submittals to satisfy project and bid requirements.
• Designs layouts for equipment needs and system requirements for customers using AutoCad.
• Works with suppliers to communicate lead times and identify solutions.

Cross Functional Collaboration

• Collaborates with project coordinator, sales, marketing, and engineering teams.
• Identifies areas for improvement and communicates issues to key stakeholders including leadership.
• Additional functions/duties as assigned.

What you need to do to be successful:

• Communication - Utilizing exceptional interpersonal and customer service skills to share technical information effectively with stakeholders and customers with various familiarity with the product.
• AutoCad Proficiency - Creating and modifying detailed drawings for customer installations and custom applications using AutoCad.
• Problem-Solving - Demonstrating excellent technical and problem-solving abilities to address and resolve issues efficiently.
• HVAC/Industrial Ventilation Knowledge – willing to learn basic principles of HVAC/industrial ventilation to design and layout ductwork as well as other components. 
• Leadership and Teamwork - Exhibiting strong leadership and teamwork skills to collaborate effectively with colleagues and lead projects.
• Sales and Customer Relationship Management - Use customer relationship management and sales skills to enhance customer interactions and drive business growth.
• Process Ownership: working with a highly visible centralized product line, taking ownership of the process and communication with cross-functional areas to help deliver on key objectives and targets, with the goal of continuing significant growth for the division.
• Travel for installations at customer sites, and other responsibilities approximately 10% of the time, with occasional increases up to 25%.

Required Qualifications

• Minimum bachelor’s degree in engineering, or related field.
• 2 years + of related experience.

Preferred Qualifications

• Experience with AutoCad to create and modify drawings for customer installation and custom applications.
• Bachelor’s degree preferred or interest in completing bachelor's degree with the financial support of Miller Electric.
• Industry and regulatory standards experience is preferred.

ITW Welding is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status, age, or any other characteristic protected by law.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.