Desktop Field Support Engineer - Syntricate Technologies Inc
Edison, NJ
About the Job
Required Skills:
Role Description:
- Hardware, operating system & software knowledge of laptops, desktops & mobile devices, printers etc.
- Good knowledge of Win 10, Win 11 & MS Office
- Understanding of active directory, networking
- Working knowledge of supporting computer peripherals, like printer, scanners and non-standard devices etc
Role Description:
- Performs IMAC (Install, Move, Add and Change) of End user hardware (Laptops, desktops, mobile devices, printers, desk phones, meeting room devices etc).
- Troubleshoots and resolves PC incidents and/or VIP requests Assists with Site Security Officer (SSO) on IT security issues and virus elimination.
- Resolves and closes incidents/service requests as per the procedures & allocated timelines. Complies with Quality Health Safety Environment (QHSE) and IT policies.
- Conducts hardware and software maintenance and support.
- Centralized hardware and Spare part stocking and local site inventory management and asset management
- Special events coverage, meeting room & VCON & voice devices support
Source : Syntricate Technologies Inc
