Desktop Support Operator - BRMi

BRMi is seeking a Desktop Support Operator

**FT onsite in Vienna, VA**

Click here to learn about BRMi's culture.

Click here to see BRMi’s Glassdoor reviews

• Interpersonal skills – advanced

•  Advanced customer service skills

  • C-Suite experience

• Professional presence and maturity

• Ability to work with other team members (Team first attitude)

• Adaptability to a fast-paced environment

   

• Technical Knowledge/Skills:

  • Troubleshooting Skills - intermediate

  • Oral/Written Communication Skills

  • Ticketing System experience (ServiceNow)

  • Windows 10/11 Experience

     

• Experience with:

  • Microsoft Active Directory

  • Experience with desktop imaging technologies (MDT, LTI, ZTI)

  • Microsoft Office/365, Microsoft Outlook, Teams

  • HP, Canon, and Toshiba printer support

     

• Nice to haves: A+ Certification, Windows 10/11 Certification, Citrix knowledge, awareness of the security of financial institutions, SCCM knowledge

** BRMi will not sponsor applicants for work visas for this position.**

**This is a W2 opportunity only**

EOE/Minorities/Females/Vet/Disabled 

We are an equal opportunity employer that values diversity and commitment at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, marital status, physical or mental disability, medical condition, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes.