Desktop Support Technician - Motion Recruitment Partners, LLC

Our client is looking for a Desktop Support Technician for a 3-month contract in Jacksonville, FL, 49512.
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses
Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Contract Duration: 3 months

Required Skills & Experience

• 2-5 years of related desktop and/or deskside support experience
• Experience with asset management
  Install, move, add, and change
  
• Experience working in enterprise environment
  
• Solid experience and understanding of IT services and products - including software, hardware and network troubleshooting skills, PC imaging and deployment and IMAC experience
• Excellent customer service skills
• A+ Certification

What You Will Be Doing

• Repair, test, image and clean PC's, laptop, monitors, printers, and other related hardware
  
• Maintain, analyze, and troubleshoot, software and computer peripherals
  Ability to setup, configure and add all hardware
  
• Assure that all tickets requiring follow up work and/or calls receive appropriate attention
  
• Comfortable with face-to-face interactions as will be required to provide technical support to end users in-person at the customer's site
• Back up and burn end user data
  
• Assist in developing and documenting improvements to current processes
  Assist other coworkers in resolution of end users' technical issues across the program
  
• Assist Site Leader in the execution of established processes and escalations
  
• Ability to handle multiple projects