Desktop Support Technician - Lexington at TEKsystems

Description:

TEKsystems, in support of our client in Lexington, is looking for a knowledgeable, experienced Desktop Support Technician with a high aptitude for problem resolution. The Tech will interface with agency staff remotely and in person, so customer service skills are as essential as technical skills. Qualified candidates must maintain a valid driver’s license and be physically able to lift heavy objects. Candidates must also be experienced with desktop support, including but not limited to installation, troubleshooting, and repair in a Windows-based environment. The candidate also needs to possess basic network troubleshooting skills.

The person hired for this position will primarily be supporting users in the counties of Fayette, Clark, Estill, and Powell. The Eastern Field Services District 1 supports users in Anderson, Bourbon, Boyle, Clark, Estill, Fayette, Garrard, Harrison, Irvine, Jessamine, Lincoln, Madison, Mercer, Powell, Scott, and Woodford Counties so travel will be required within this area when necessary. A State vehicle will be provided.

Skills:

• Windows
• Outlook
• O365
• Windows 7
• Windows 10
• Active Directory
• Desktop Support
• Help Desk
• Troubleshooting
• Hardware
• Technical Support
• Office 365
• Imaging
• Deployment
• Printer Support
• Microsoft Office
• Network Connectivity
• Service Desk
• Hardware/Software Troubleshooting
• Installation
• Configuration
• Software Support
• Customer Support
• Phone System
• Ticketing System
• Migration
• Server Support
• iOS
• ServiceNow
• Phone Support
• Application Support
• Mobile Device Support
• Remote Support
• Inventory Management

Top Skills Details:

• Windows
• Outlook
• O365
• Windows 7
• Windows 10
• Active Directory
• Desktop Support
• Help Desk
• Troubleshooting
• Hardware
• Technical Support
• Office 365
• Imaging
• Deployment

Additional Skills & Qualifications:

Customer service is huge, excellent communication, team player, and someone that is willing to ask for help when needed. Enthusiasm and passion for the job are very important. Customer service skills are equally as important as technical skills.

Experience Level:

Intermediate Level

Benefits:

• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) 

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.