Desktop Support Technician at Manpower

Our client, a leader in process control, is seeking a Desktop Support Technician to join their team. As a Desktop Support Technician, you will be part of the IT department supporting various teams. The ideal candidate will have strong technical skills, customer service skills, and the ability to learn and adapt quickly to changes, which will align successfully in the organization.

Job Title: Desktop Support Technician

Location: Onsite

Pay Range: $30 per hour

What's the Job?

• Use ticketing systems to report individual work assignments (Freshservice is a plus)
• Monitoring computer hardware performance and diagnosing system issues
• Installing, configuring and upgrading software applications
• Troubleshoot and resolve software application and OS related problems (Windows Only)
• Printer Support (troubleshooting, swap toners and etc.)
• Setting up Windows machines for new hires/replacement hardware via Microsoft SCCM (Image, Deploy, Local Setup or Ship)

What's Needed?

• Technical skills in installation and troubleshooting of relevant software and hardware
• Using any case management/support ticketing and knowledge-based systems
• Experience of supporting Windows 10 systems and Office 365
• A+ certification (is a plus)
• Knowledge and experience providing customer services, preferably in an IT service environment

What's in it for me?

• Temp to hire opportunity
• Opportunity to work with leading-edge technologies
• Gain experience in a fast-paced and dynamic environment
• Collaborative work environment
• Opportunity for growth and development

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.