Desktop Support Technician - The Fountain Group
Painted Post, NY
About the Job
Hello,
My name is Patrick Nusbaum, and I am a Recruiter with The Fountain Group. We are a national staffing firm and are currently seeking a IT Desktop Support Technician for a prominent client of ours. This position is located in Painted Post, NY. Details for the position are as follows:
Job Description:
Day to Day Responsibilities (including but not limited to):
My name is Patrick Nusbaum, and I am a Recruiter with The Fountain Group. We are a national staffing firm and are currently seeking a IT Desktop Support Technician for a prominent client of ours. This position is located in Painted Post, NY. Details for the position are as follows:
Job Description:
- First shift position Monday – Friday pay is set at $23/hr, This position requires the candidate to be available for on call 24/7 coverage.
- The Corporate Field Services Technician will provide technical assistance and support for incoming service requests/incidents related to computer systems, software, hardware and infrastructure both in-person and (at times) remotely at a manufacturing facility in the Corning Valley.
- The candidate will possess an aptitude for working with Microsoft-based applications, with emphasis on Windows 7/10 and MS Office suites (2010/2013/2016/O365).
- Candidates will rely on internal training, previous knowledge, and informed judgment to identify, diagnose, and resolve or route tickets accurately and in accordance with documented processes.
Day to Day Responsibilities (including but not limited to):
- Active Directory Administration
- Limited support for corporate mobile devices
- Familiarity with cloud applications (OneDrive, Office365, etc.)
- Troubleshooting Cisco VPN connectivity
- Familiarity supporting Citrix connectivity
- Remediating Symantec Endpoint Protection
- Dameware remote connection/utilization
- Altiris Deployment server utilization
- Asset management skills
- Microsoft Edge and various browser(s) support
- Installation/configuration of various Adobe products
- Installation/configuration of Check Point endpoint client software
- Conference Room equipment
- Printer/driver troubleshooting & installation
- ServiceNow utilization
- Cisco WebEx service support
- Deployment/configuration of standard IP telephony
- Hardware ordering/deployment.
Source : The Fountain Group
