Desktop Support Technician at TEKsystems

A Large Healthcare Company in Seattle, WA is hiring a Desktop Support Technician to join the team for a great opportunity!

Summary:

This position will be supporting the Windows 11 Deployment for the different Medical Campuses. This person will be a apart of the overall End User Compute team and will be updating current hardware that is not compatible with the VDI Deployment. Will work at any of the 3 campuses around the Seattle area, as needed.

Job Description:

• Analyze, install, configure, maintain and troubleshoot Windows 11 Operating systems for end computing devices, system software and drivers.
• Install and support IT Services' standard desktop hardware and software. Support networked and stand-alone peripherals.
• Meet all productivity and quality standards or completion rates in the "EDS Service Productivity and Quality Standards" document.
• Ensure that production systems operate accurately, reliably, and efficiently.
• Actively manage user relationships to analyze, plan, prioritize and follow up project work and systems requests.
• Assist other team members with research and problem solving. Provide consultation to other support team members, IT Services project teams and the general user community.
• Support IT Services standards for infrastructure. Ensure that procedures are followed to ensure the security and integrity of data and software.
• Assist in the development of strategies for hardware and software architectures, and strategies to ensure their applicability to Medical Center needs.

Qualifications:

• At least 1.5 years of experience working with Windows OS and Hardware in a large enterprise environment
• Experience with Windows 11 Deployments required
• Need to be self driven as they will be provided the work and direction and then be expected to go and do it
• High School diploma or GED is required
• Previous healthcare desktop support experience is a plus

**If Interested:

Please apply to the job application and email Derek at Dmautz @teksystems.com

Note: Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: 

• Medical, dental & vision 
• Critical Illness, Accident, and Hospital 
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available 
• Life Insurance (Voluntary Life & AD&D for the employee and dependents) 
• Short and long-term disability 
• Health Spending Account (HSA) 
• Transportation benefits 
• Employee Assistance Program 
• Time Off/Leave (PTO, Vacation or Sick Leave) 

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.