Desktop Support - Ampcus Incorporated

Desktop Support
Location: Vienna, VA onsite full time
05+ Months Contract

Description:
" EXCELLENT interpersonal skills are a MUST
" Quality customer service skills
" Patience
" Ability to work with other team members (Team first attitude)
" Adaptability to a fast-paced environment

Technical Knowledge/Skills:
" Troubleshooting Skills
" Oral/Written Communication Skills
" Ticketing System experience (ServiceNow)
" Windows 10 Experience,

Experience with:
" Microsoft Active Directory
" Experience with desktop imaging technologies (MDT, LTI, ZTI)
" Microsoft Office/365, Microsoft Outlook, IBM Lotus Notes
" Client, Canon, and Toshiba printer support

Nice to haves: A+ Certification, Windows 10 Certification, Awareness of security of financial institutions, SCCM entry-level knowledge