Development Coordinator - The Salvation Army Eastern Territory

Development Coordinator

The Salvation Army, Syracuse Area Services

Full-time, $22.50-$24.00/hour, Temporary/Seasonal

Available October-January 

Overview:  The holiday season is a very busy time of the year for our Development Team.  Events are held with the goal of serving our clients that are in need at that time of year.  We enlist the help of volunteers during this time as well.  The role of the Development Coordinator is a role of administrative & coordinating support.  Development Coordinators are the point of contact for our volunteers who help out during the holiday season.  In addition, the Development Coordinator serves as the administrative assistant to the Director of Development.  This is a unique opportunity to work at The Salvation Army and be instrumental in coordinating fundraising events this holiday season.  It is full-time hours and there could be opportunity for overtime as we get closer to the events scheduled.  We wish the assignment could extend and depending on the success of the events, there may be opportunity to work past the January end date.  The individual selected will have an opportunity to apply for other openings within our Agency.

Data Management

• Responsible for donor data base management and maintenance including collection of donor and prospect information and gift entry to ensure accuracy and consistency.
• Assists with the management of the direct mail & marketing program.
• Ensure the highest levels of customer service are engaged when special needs/requests of volunteers and donors are presented to include address corrections, answering questions and providing specific information.
• Maintain a close working relationship with staff as well as with outside contacts and officers to ensure maximum results from all aspects of partnerships and programs.
• Acts as liaison to the Finance Department
• Prepares weekly, monthly and annual reports on all campaign activity

 Volunteer Recruitment

• Plan and coordinate the development of agency volunteer strategy and manage all designated aspects of that strategy, including recruitment and coordination of year-round, seasonal and project designated volunteers.
• Work closely with the Development and Program Staff to support its work on large volunteer efforts, specialty volunteer groups and thinking creatively about new opportunities in an effort to reduce staffing and facilities expenses.
• Respond to phone and web inquires regarding volunteer placement.  This includes but is not limited to high school students, groups and adult volunteers for programs.

• Assist Corporations with volunteer efforts.
• Assist volunteers with necessary documentation and screening prior to placement.
• Maintain volunteer management data base for all year-round, seasonal and project designated volunteers.
• Recruit, schedule and manage all volunteer Bell Ringers and assist with the scheduling of paid Bell Ringers for Kettle Season.
• Recruit and schedule volunteers for Christmas Bureau Distribution Day and Set-up days.
• Assist with preparing and sending packets to companies, churches and organizations participating in holiday food, gift, toy and money drives. 
• Assist with follow-up communication with holiday volunteers and donors including confirmation letters and phone calls.
• Assist in the coordination of silent auction for fundraising events.
• Facilitate Public Presentations and Trainings.
• Attend events in order to promote the agency’s mission and encourage involvement.
• Build strong community relationships through outreach, educational and public relations work. 
• Attend volunteer fairs and service learning events in the community. 
• Connect with volunteer resources in the community.
• Other duties as assigned.

• Up to Two years of experience in an administrative capacity.
• Experience with the coordination of special events is preferred
• PC Skills to include Microsoft office suite.
• Salesforce.com is a plus!
• Valid NYS Driver License is required for this position and cleared by The Salvation Army's Insurance Department to drive during work hours.
• Team and Service Oriented with excellent verbal and written communication skills

Equal Opportunity Employer:  The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment

based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law.