Development Operations Manager - MorningStar Mission

Do you want to help transform lives? Do you want to bring help and hope to our neighbors this fall and all year long? Look no further! We are hiring for our Development/Fundraising team!

SUMMARY OF POSITION:  

The Development Operations Manager is responsible to ensure that the Development department runs smoothly and has primary responsibility for Fundraising Events, Direct Mail Marketing/Management, Grant Reporting, Master Calendar management, and Executive/Public Speaking scheduling.  Position reports to our Director of Development.

Responsibilities

Events

1. Increase awareness, support, and recognition of MorningStar Mission through the planning and execution of designated special events as directed by Director of Development or Executive Director.
2. Develop a yearly Events Report for the preceding year, listing staff and volunteer hours expended, gross income, upfront financial expenditure, and net income.

1. Manage the Direct Mail vendor relationship.
2. Provide customer service and administrative support related to donor engagement and donor profile information.  
3. Assist with research for donor engagement. 
4. Update presentations and assemble donor packets and public speaking materials.
5. Manage the scheduling and coordination of public speaking engagements for the Director of Development and the Executive Director.
6. Provide high level of customer/donor support, responding in a timely manner to requests and addressing and resolving donor questions or concerns.
7. Provide tours of MorningStar Mission and host groups as needed.

1. Manage the grant writing vendor relationship.  Maintain communication to manage grant reporting schedules for timely submission.
2. Work collaboratively with MS Mission staff to ensure full and timely collection of data and statistics related to our grants and overall programs and services.  
3. Collaborate with Director of Development to complete reporting not only to funders but also to the Executive Director and Board of Trustees.

SKILLS AND QUALIFICATIONS

1. Committed Christian with a heart for the homeless and a desire to share the ministry of MorningStar with others.
2. Exceptional planning, organization, execution and project management abilities. Able to manage multiple tasks simultaneously, meet deadlines, and accomplish projects with a high- quality standard.
3. Excellent organizational, project and process management skills
4. Excellent verbal, written and interpersonal communication skills; customer oriented, a strong team player, and adept at building relationships with diverse groups of people.
5. Highly ethical, trustworthy, and professional
6. Strong planning, logistical coordination, and organizational skills
7. Ability to write in clear, concise, compelling journalistic style.
8. Expertise in MS Office and Google suite, knowledge of desktop publishing and proficient in social media communication
9. Knowledge of homeless, addiction, and mental illness issues desired
10. Levelheaded, purposeful in reactions, proactive in problem-solving. 
11. Proficiency in updating website content and social media posting.
12. Current driver’s license, with driving record acceptable to Mission’s insurance carrier

EDUCATION/EXPERIENCE:

1. Bachelor’s Degree in Marketing, Public Relations, Communications, or a related field 
2. 2 years related experience
3. Any equivalent combination of the above
4. Experience with direct mail fundraising and event planning strongly preferred

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