Provides education and care coordination for patients with diabetes within the acute care setting. Functions as consultant and resource to support clinicians working with patients with diabetes.
MAJOR ACCOUNTABILITIES / SPECIFIC JOB COMPETENCIES
Diabetes Patient Education and Care Coordination Provides high quality education, training, and care coordination for patients with diabetes in the acute care setting.Oversees the planning, implementation, and evaluation of diabetes education.Ensures diabetes education handouts/videos are aligned with national standards of care.Maintains diabetes website accessible through organization intranet.Develops, implements, and coordinates education programs to successfully aid learners in achieving pre-established measurable outcomes.Uses various teaching strategies and adult learning principles appropriate to the environment, person, or group being instructed. Diabetes Program Oversight Identifies patient and organizational education needs by performing gap analysis. Uses data to develop strategy to address the performance gap.Evaluates outcomes and collects data for program revision/initiation.Evaluates effectiveness of targeted education programs for desired behavior change.Oversees diabetes related policies and procedures and ensures alignment with best practice.Fulfills a lead role in committees specific to diabetes care, including collaboration with representatives for patient education and the electronic medical record.Collaborates with Laboratory Point of Care Testing and Pharmacy representatives to ensure optimum workflows for diabetes care.Provides diabetes education to clinicians upon hire and ongoing based on gap analysis. Consultation Improves staff performance by consulting with operating departments.Uses expertise to collaborate with clinicians to improve performance regarding diabetes care.Assesses individual and team performance (performance analysis) Identifies factors impeding and contributing to performance (cause analysis).Selects, recommends, and evaluates interventions (interventions).Facilitates the implementation of interventions and the adoption of new behaviors (implementation).Facilitates the development and use of measures and evaluation strategies (evaluation).Communication and Relationships Develops collaborative relationships through effective communication skills; Consistently uses: assertive communication, active listening skills, positive and constructive feedback, and conflict resolution models.Effectively articulates department/organization vision and goals.Acts as role model, coach, mentor, and resource person to individuals by using advanced communication skills.Fosters interdisciplinary and interdepartmental collaboration.Uses appropriate avenues and methods of communication when developing and implementing proposals, plans, and programs. Planning and Problem Solving Effectively plans and problem solves using critical thinking; Manages time, resources, and systems to consistently achieve efficiency and cost effectiveness within own scope of responsibilities.Plans ahead, anticipating problems and workload so that goals, programs, and projects are accomplished within designated time frame.Planning and implementation of classes/programs consistently reflects attention to detail so that customers perceive the highest quality.Uses effective problem-solving skills to solve problems independently, involve appropriate representatives in the problem resolution process and involve the Director/Department as appropriate with resolution options.Professional Development Demonstrates on-going, effective professional development; through professional development activities, attains and maintains expertise in performance improvement, training techniques, consulting, communication, and competency.Incorporates evidence from current research and best practice models into diabetes care.Establishes measurable personal goals aimed at professional growth with strategies for achievement.Participates in activities that promote the health of the community or growth of the profession at a local or national level. LEVEL OF EDUCATION Minimum: Bachelor's degree.
Preferred: Master's degree.
CERTIFICATIONS, LICENSES, REGISTRATIONS
Minimum: Registered Dietitian credential.
American Heart Association Basic Life Support certification.
Certified Diabetes Care and Education Specialist (CDCES).
TECHNICAL REQUIREMENTS
Minimum: Outlook, PowerPoint, Clinical EMR experience.
Preferred: Experience in clinical practice with insulin pump.
YEARS OF RELATED WORK EXPERIENCE
Minimum: Five (5) years professional experience in a clinical setting related to diabetes education. Knowledge of adult education theories, principles, and practices.
Preferred: Academic and/or experiential preparation in program management.
Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, Ca, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love.
Cottage Health is an Equal Opportunity Employer. Cottage Health applicants are considered solely based on their qualifications, without regard to race, color, ethnicity, religion, age, gender, transgender, gender expression and identity, national origin, ancestry, disability, sexual orientation, marital status, military status or any other classification protected by law. This policy applies to all aspects of the relationship between Cottage Health and an applicant or employee. Cottage Health is committed to upholding discrimination-free hiring practices. We strive to cultivate an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work.
Any Cottage Health applicants who require assistance or reasonable accommodations during the application process may request the need for accommodation with the Recruiter.
If you're already a Cottage Health employee, please apply on this link only.
Education, Full-Time, Exempt, Santa Barbara Cottage Hospital
