Digital Account Manager- Local - NBCUniversal

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

The Local Digital Account Manager will work with the Digital and Linear Sales teams at NBCU Local; supporting Account Executives and other key players at our stations and Local Sales Offices to develop custom digital sales opportunities for advertisers, as well as coordinate the execution of the successful fulfillment of digital campaigns and all associated revenue.

Responsibilities

• Aid sales force in the overall RFP and pricing and planning process, including analyzing available inventory with the goal to provide sellable digital media proposals to agencies and direct advertisers
• Create template media plans for both custom and off the shelf marketing ideas
• Use Wide Orbit Traffic and Operative One’s Finance module to book, bill, and invoice digital campaigns
• Work in Operative One to book and manage digital campaign products
• Manage live campaigns by monitoring pacing and delivery
• Develop strategic reallocation and optimizations for live campaigns
• Coordinate with AEs on development of renewal strategies based on client/program insights
• Work with the traffic/operations team to schedule, traffic and implement advertising programs
• Pull screenshots, provide campaign pacing and reporting updates to Sales Account Executives on all active campaigns
• Deliver superior customer service by making performance recommendations and optimizations
• Monitor first and/or third-party impression metrics to ensure full delivery
• Book and manage contracts in Operative One / Wide Orbit, our finance invoicing system
• Actualize billing each month and work with finance to adjust billing and provide clients with accurate invoicing

• Minimum 2-3 years of experience in digital sales support, preferably within operations org
• 4-year college degree or equivalent experience preferred
• Familiarity with Operative One, or similar Order Management System
• Familiarity with ad serving systems (FreeWheel, DFP)
• Familiarity in Excel
• Understanding of digital billing and invoicing
• Strong analytical and interpersonal skills with ability to work independently and collaboratively
• Post Sales operations expert
• Excellent verbal and written communication skills
• Excellent problem solving and decision-making skills
• Strong organizational skills and attention to detail
• Proactive and inventive
• Flexible and able to quickly adapt to change

Desired Characteristics

• Fluency in Excel, including building custom reports, managing/analyzing large sets of data, pivot tables, and x-lookups/v-lookups

Eligibility Requirements

• Interested candidates must submit a resume/CV online to be considered for the position
• Must have unrestricted work authorization to work in the United States
• Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision.

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. 

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