Digital Adoption Specialist - Syntricate Technologies Inc
Alameda, CA
About the Job
Digital Adoption Specialist
Full time hire
Alameda, CA (Onsite)
Web Cam Interview
Education / Qualification
Full time hire
Alameda, CA (Onsite)
Web Cam Interview
Education / Qualification
- Bachelor's Degree or higher in Information Systems, Computer Science, or equivalent experience.
- Any certification on Digital Adoption tools like WalkMe, Whatfix or similar
- Minimum of 5 years of experience as a Digital Adoption Expert
- Good exposure to Digital Adoption in an organization
- Experience in building training content on WalkMe & WhatFix meeting business needs
- Scripting experience for customized training on WalkMe & WhatFix
- Guide the end users to help them build their own training content
- Support business functions on identification of the problem and provide solutions pertaining to Digital Adoption tools like WalkMe/WhatFix
- Ability to work in team and drive adoption
- Ability to understand Digital transformation state of the organization and help build the roadmap
- Excellent Communication skills to handle different business functions at customer
- Ability to work as SME with expertise in tools and technique
- Ability to understand end user goal and provide efficient solution
- Strong customer service skills
- Excellent verbal and written communication skills
- Strong interpersonal skills
- Excellent multitasking skills
- Strong organizational skills
- Ability to lead and motivate others
- Strong analytical skills
- Ability to work well in a team environment
Source : Syntricate Technologies Inc