Digital Product Manager - Alliance Laundry System
About the Job
Overview:
Alliance products are used globally in laundromats, hotels, hospitals, universities, apartment complexes, fire stations and more. Our digital interfaces allow advanced remote management of laundry operations and provide a convenient laundry experience. The Digital Products team owns the full product lifecycle: we design, develop, and support these solutions. The Digital Product Manager will be responsible for identifying and delivering solutions that our customers will love and that work for the business.
Responsibilities:- Analyze market, customer, and system data to provide meaningful insights and inform product priorities
- Support the development of product roadmaps
- Develop solution options that are feasible via brainstorming sessions with UX Designers and Technical Leads
- Select solutions that are valuable and usable through a process of wireframing and prototyping sessions with customers
- Develop Story Maps to define high-level scope and project organization
- Develop Work Items/User Stories and supporting documentation
- Conduct analysis/story refinement sessions with team members
- Ensure successful delivery of products by leading delivery efforts and keeping work items flowing
- Develop communications and marketing plans in coordination with relevant teams and stakeholders across Alliance
- Ensure that all stakeholders have regular status updates on the implementation progress of the product
Education & Experience:
- Bachelor’s degree in related field is preferred.
- At least 5 years fo experience in a Agile software development team
- At least 5 year of experience in product management
- Experience interviewing customers and stakeholders to create backlogs and generate user stories
- Ideally has led programs with hardware and firmware integration in addition to traditional software services
- Experience conducting user research and working closely with product design/UX teams
- Experience with Kanban processes preferred
- Experience creating and using delivery and forecasting metrics
Skills and Abilities:
- Team-oriented and possess strong interpersonal communication skills
- Comfortable with different platforms such as websites, mobile apps, and backend API
- Strong desire to learn and self-motivated in pursuit of new skills
- Strong demonstrated abilities in both project and product management
- Must be able to think strategically and function tactically and positively, creating a highly productive work environment
- Ability to work remotely
Travel:
- Ability to travel up to 10%
Source : Alliance Laundry System