Digital Technology (DT) - Associate Data Informatics Analyst Intern at Servicenow

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

Internship Program Overview

At ServiceNow, we’re looking for students who want to learn, grow, and take a giant step early in their careers, all while making a giant impact. We offer 12-week summer internship opportunities across various business functions.

Interns will participate in executive speaker series, career development workshops, philanthropic efforts, and team-building activities. Additionally, interns will have access to online learnings and a dedicated summer coach to further grow their careers with us.

If you want to make work, work better, we want you. To learn more, check out our Early Career Page!

Team Overview

We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it.

Ultimately, we strive to make the world work better for our employees and customers—when you work in ServiceNow Digital Technology, you work for them.

What you’ll do:

1. Assist the business operations team with annual planning activities.
2. Develop and maintain reports/dashboards.
3. Find innovative resolutions that will provide insights into the health of the business.
4. Work on strategic projects.
5. Work cross functionally to structure problems, synthesize data and turn it into meaning insights and drive solutions and actionable recommendations through a rigorous, data-driven process.
6. Provide support for day-to-day operational activities.
7. Any relevant ad-hoc duties as they arise.

Qualifications

1. Actively enrolled in an accredited university as a full-time student, pursuing a Bachelor's degree in Business, Analytics, or other related fields with a graduation date no earlier than December 2025.
2. Preferred: Demonstrated relevant experiences from previous internship and/or academic or personal projects.
3. High level of creativity and quick problem-solving capabilities.
4. Team player with a positive attitude.
5. Self-motivated and strong desire to learn, who thrives and can multitask in fast-paced and ambiguous environments.
6. Effective communicator, ability to convey complex ideas in a clear and concise manner.
7. Have a passion for numbers, an analytical mindset, and great attention to detail.
8. Strong MS Excel skills and Tableau.
9. Ability to script in Excel, Python, and other programming skills will be a plus.

For positions in the Bay Area, we offer a base pay of $40.87, plus equity (when applicable), variable/incentive compensation, and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan, and family leave programs (subject to eligibility requirements).

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact talent.acquisition@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.