Dir, HR Communications - SPECTRUM

Do you have integrity, sound judgment, and out-of-the-box thinking? When working through a challenge, are you analytical, thoughtful, and calm? If you value building relationships with credibility and confidentiality, then you’ll excel as a HR Communications Director at Spectrum.

           

Spectrum keeps nearly 32 million customers connected across our 41-state footprint by offering state-of-the-art products and services including Spectrum Internet®, TV, mobile, and voice. Our HR Communications director will apply creative thinking, professional writing skills and functional HR knowledge to implement innovative and effective communication strategies that raise awareness and appreciation of our programs and increase understanding of programs and policies.

BE PART OF THE CONNECTION
As Director, HR Communications, you will support the leadership in developing and implementing the HR Communication strategy. You’ll be responsible for the development and delivery of key communication campaigns for Charter’s pay, benefits and career programs. You apply critical thinking, professional writing skills and functional knowledge to create effective and innovative communication strategies on a wide variety of HR initiatives, while managing several projects simultaneously. Your role is critical in enhancing our employees understanding and appreciation of the benefits and programs that Charter provides to attract, engage and retain employees.


WHAT OUR DIRECTOR, HR COMMUNICATIONS ENJOY MOST

• Developing, implementing and driving HR communications strategy, including development of digital communications and innovative methods to reach a dispersed audience
• Develop and implement the communication strategy for annual benefits enrollment and executive compensation communications
• Developing and executing strategy to drive employee behavior change in areas such as health care consumerism and financial readiness
• Developing, editing, proofreading and/or reviewing various communication materials for style, understanding and consistency
• Write and prepare messages from senior leaders
• Developing and managing communications analytics to improve performance
• Effectively partnering with key stakeholders both within and outside of HR
• Oversee external vendors in support of HR communication activities
• Perform other duties as assigned by Vice President, HR Communications to support HR communications programs, campaigns, and initiatives
• Being a member of a strong team with the ability to collaborate with multiple internal stakeholders at all levels of the organization and build strong relationships within and outside the HR Communications team

Required Skills/Abilities and Knowledge

• Ability to read, write and speak the English language to communicate with employees, external and internal partners in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
• Expertise in employee communication principles and strategies, writing and editing
• Change management and social media experience/expertise a plus
• Team player with the ability to collaborate with multiple internal stakeholders at all levels of the organization and build strong relationships within and outside the HR Communications team
• Demonstrated experience with HR content area(s) a plus
• Effectively manage vendor partners (specifically, graphic design and printing) to meet project deadlines and stay within project budgets
• Ability to use personal computer and software applications (i.e., Microsoft Word, Excel and PowerPoint)
• Ability to analyze and interpret data
• Ability to attend to detail
• Ability to communicate with all levels of management and company personnel
• Ability to prioritize and handle multiple projects and tasks
• Ability to maintain confidentiality
• Ability to prioritize and organize effectively

Required Education

Bachelor’s degree in in Journalism, Communications or related field or equivalent experience

Required Related Work Experience and Number of Years
10+ years in HR or Internal communications related position

HCU700 2024-40441 2024

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.