Director, Digital eCommerce Acceleration (PPD) at L'Oreal
New York, NY 10001
About the Job
Director, eCommerce Activation & InnovationLocation: New York, NYProfessional Products Division, eCommerce Acceleration TeamThe Professional Products Division (PPD) is looking for a strategic, passionate, pro-active, collaborative, and analytical candidate to join the eCommerce Acceleration Team focused on driving best-in-class digital experiences across all of our B2C and B2B channels. As the eCommerce activation & innovation lead, you will be customer obsessed, focused on supporting the launch & acceleration of new brands and/or eCommerce channels leveraging a data driven lens
You will help develop the future of PPD’s professional eCommerce content leveraging consumer insights, digital shelf analytics, new predictive & generative AI tools & enhance the customer journey to drive engagement & conversion of our products and brands. The candidate must have excellent communication, presentation, & digital content expertise with the ability to work with multiple stakeholders, multi-task in a fast-paced environment while managing expectations to effectively bring projects to life. Core Responsibilities:Drive the launch and acceleration of brands on new eCommerce channels using a data driven content & CX approach rooted in insights and the competitive landscape Manage content testing opportunities and optimizationsSupport the activation and acceleration of social commerce in collaboration with LUSA CDMO & Brand(s) to drive sales and content engagementChampion the usage of Opera, with a focus on process, IP rights compliance & management Co-develop & refine best practice framework for professional eCommerce content & CX in the USCascade learnings, upskill & collaborate with brands, DMIs, channel leads and CDMO partners on best-in-class digital shelf & CX experiences across B2C & B2B to achieve excellence in execution for our brandsShare updates on US category landscape & workstreams with CDMO & Global counterparts Requirements:7+ years of digital marketing, merchandising and/or content creation experienceStrong understanding of the digital industry; beauty and content experience a plusExceptional written & verbal communication skillsHigh proficiency in Microsoft Office: Excel and PowerPoint are a must have skill
Ability to create high impact presentations, storytell & influence cross-functional partners.Must be skilled at executing within tight timeframes with excellent attention to detail, accuracy, and a sense of urgency.Ability to manage multiple stakeholders and competing deadlines through prioritization & expectation managementMust demonstrate strong analytical, organizational, critical thinking & problem solving skillsAbility to gather & synthesize data across multiple sources to formulate insights and manage through ambiguityPromotes a culture of collaboration and teamwork within the ecommerce acceleration team and with cross functional peersProcess-oriented mindset along with high level of curiosityAbility to take initiative, act proactively & drive projects to the finish lineAdditional Benefits Information As Follows: Salary Range: $140,100 - $203,200 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level) Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan) Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!) Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance) Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!) Employee Resource Groups (Think Tanks and Innovation Squads) Access to Mental Health & Wellness Programs Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace
If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles! We are an Equal Opportunity Employer and take pride in a diverse environment
We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability
You can request reasonable accommodations by contacting [email protected]
If you need assistance to accommodate a disability, you may request an accommodation at any time. Our Safe Together Plan: Your safety is our highest priority
We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees
We must all operate with the shared responsibility for each other’s health & safety in mind.
You will help develop the future of PPD’s professional eCommerce content leveraging consumer insights, digital shelf analytics, new predictive & generative AI tools & enhance the customer journey to drive engagement & conversion of our products and brands. The candidate must have excellent communication, presentation, & digital content expertise with the ability to work with multiple stakeholders, multi-task in a fast-paced environment while managing expectations to effectively bring projects to life. Core Responsibilities:Drive the launch and acceleration of brands on new eCommerce channels using a data driven content & CX approach rooted in insights and the competitive landscape Manage content testing opportunities and optimizationsSupport the activation and acceleration of social commerce in collaboration with LUSA CDMO & Brand(s) to drive sales and content engagementChampion the usage of Opera, with a focus on process, IP rights compliance & management Co-develop & refine best practice framework for professional eCommerce content & CX in the USCascade learnings, upskill & collaborate with brands, DMIs, channel leads and CDMO partners on best-in-class digital shelf & CX experiences across B2C & B2B to achieve excellence in execution for our brandsShare updates on US category landscape & workstreams with CDMO & Global counterparts Requirements:7+ years of digital marketing, merchandising and/or content creation experienceStrong understanding of the digital industry; beauty and content experience a plusExceptional written & verbal communication skillsHigh proficiency in Microsoft Office: Excel and PowerPoint are a must have skill
Ability to create high impact presentations, storytell & influence cross-functional partners.Must be skilled at executing within tight timeframes with excellent attention to detail, accuracy, and a sense of urgency.Ability to manage multiple stakeholders and competing deadlines through prioritization & expectation managementMust demonstrate strong analytical, organizational, critical thinking & problem solving skillsAbility to gather & synthesize data across multiple sources to formulate insights and manage through ambiguityPromotes a culture of collaboration and teamwork within the ecommerce acceleration team and with cross functional peersProcess-oriented mindset along with high level of curiosityAbility to take initiative, act proactively & drive projects to the finish lineAdditional Benefits Information As Follows: Salary Range: $140,100 - $203,200 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level) Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan) Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!) Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance) Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!) Employee Resource Groups (Think Tanks and Innovation Squads) Access to Mental Health & Wellness Programs Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace
If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles! We are an Equal Opportunity Employer and take pride in a diverse environment
We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability
You can request reasonable accommodations by contacting [email protected]
If you need assistance to accommodate a disability, you may request an accommodation at any time. Our Safe Together Plan: Your safety is our highest priority
We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees
We must all operate with the shared responsibility for each other’s health & safety in mind.
