Director Of Aquatics - Gecko Hospitality

Hotels

Huron, Ohio

The Director of Aquatics is responsible for directing all aspects of aquatics services and programming including but not limited to operations, planning, budgeting, staffing, and payroll. Senior level position, which must ensure guest and employee satisfaction is achieved while maintaining profitability within the aquatics function.

Essential Duties & Responsibilities:

• Develop detailed, realistic, and comprehensive plans that support organizational objectives, effectively allocating resources and time across groups or departments
• Fiscal and budgetary management of aquatic operations including creating and maintaining departmental budgets, forecasts, and financial reports as needed; reviewing and approving all purchases for the department
• Participate and collaborate on cross-functional teams in order to effectively coordinate activities
• Monitor, manage and respond to guest comments and proactively addressing guest comments with operational resolutions
• Conduct investigative actions with guests, where necessary, for guest service and liability claims
• Develop, implement, and monitor schedules for the waterpark operation
• Recruiting, hiring, training, and evaluating team member performance against standards; including evaluation of compensation changes
• Plan and implement staff training and development programs within the department
• Participates in the Manager-On-Duty (MOD) program and executes duties
• Describes and assign responsibility and authority for the operation of the department
• Monitor mechanical equipment and reports any problems to Engineering for repair by submitting work orders for repairs immediately to ensure effective operations
• Enforce policies and procedures; maintain a working knowledge of general and departmental safety procedures. Attends safety training programs and in-service education as required
• Oversee Risk Management and Safety programs

Essential Duties & Responsibilities:

• Develop detailed, realistic, and comprehensive plans that support organizational objectives, effectively allocating resources and time across groups or departments
• Fiscal and budgetary management of aquatic operations including creating and maintaining departmental budgets, forecasts, and financial reports as needed; reviewing and approving all purchases for the department
• Participate and collaborate on cross-functional teams in order to effectively coordinate resort activities
• Monitor, manage and respond to guest comments and proactively addressing guest comments with operational resolutions
• Conduct investigative actions with guests, where necessary, for guest service and liability claims
• Develop, implement, and monitor schedules for the water operations
• Recruiting, hiring, training, and evaluating team member performance against standards; including evaluation of compensation changes
• Plan and implement staff training and development programs within the department
• Participates in the Manager-On-Duty (MOD) program and executes duties
• Describes and assign responsibility and authority for the operation of the department
• Monitor mechanical equipment and reports any problems to Engineering for repair by submitting work orders for repairs immediately to ensure effective waterpark operations
• Serve on Executive Committee to represent the interests of the waterpark and safety programs
• Enforce policies and procedures; maintain a working knowledge of general and departmental safety procedures. Attends safety training programs and in-service education as required
• Oversee Risk Management and Safety programs

Required Qualifications & Skills:

• High School diploma or GED
• Experience creating and maintaining documents with Microsoft Office (Word, PowerPoint, Excel)
• Minimum of 3 years experience managing a large aquatics department with various waterpark attractions
• Ellis & Associates (E&A) International Lifeguard Training Program license
• E&A Basic Leadership Training License
• E&A Instructor License
• Experience in First Aid, CPR, and AED
• Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) license
• Willingness to work a flexible schedule including nights, weekends, and/or Holidays as needed

Apply Now - Director of Aquatics located in the Huron, Ohio area!

If you would like to be considered for this position, email your resume to kphipps@geckohospitality.com