Director, Sales Operations - Supply Technologies

We are hiring! at Supply Technologies, a subsidiary of ParkOhio(NASDAQ:PKOH), specializes in supplier selection and management, planning, implementing, managing the physical flow of product for world-class international manufacturing companies, and servicing customers in the various markets.

Apply today and become part of a team on this journey within more than 100 industries; expertise in nearly every inventory management discipline; use of advanced and emerging technologies, and a singularly connected global infrastructure, only Supply Technologies has the intellectual and technological infrastructure to give you a program of process, resource and production efficiencies that improve your competitive position in the marketplace.

Job Summary:

We are seeking a talented Director, Sale Operations to join our team. The Director, Sales Operations is responsible for the following:

The Director, Sales Operations primary responsibility is to maximize the productivity of the sales organization. This role is responsible for developing and optimizing the sales process, improving go to market strategies and implementing sales enablement tools such as CRM, forecasting, and reporting.

This role reports into the VP, Sales and Marketing and will be based at the Parkland Boulevard facility in Cleveland, OH.

Responsibilities:

• Oversee the entire sales operations infrastructure, including CRM systems, sales reporting and data analytics platforms to ensure efficiency and effectiveness in the overall sales process.
• Develop and implement sales strategies and plans in alignment with the company’s overall business goals, focusing on market penetration, customer acquisition, customer retention and revenue growth.
• In alignment with company’s overall business goals develop KPIs surrounding the robust sales process you implement.
• Manage and optimize the sales funnel and pipeline, ensuring a smooth transition of leads from prospecting to closing, through implementation and customer life-cycle management.
• Establish and maintain scalable processes that ensure best practices in lead generation and sales forecasting to maximize the performance of the sales team.
• Deep understanding of sales team’s requirements and needs surrounding training programs, focusing on product knowledge, sales techniques, and customer service skills to enhance sales performance.
• Analyze market trends and competitor strategies to identify new business opportunities and areas for strategic growth, including potential partnerships or product expansions.
• Develop and automate processes related to lead management including generation, nurturing, and follow-up.
• Implement and manage sales metric dashboarding including, but not limited to, performance, activity, and data quality.
• Understand, assess and bring forward to executive leadership emerging technologies that will enhance current tech stack that is being utilized.
• Manage Voice of Customer (VOC) process.

Must Haves:

• Bachelor’s degree, majoring in BA, Finance, Marketing or related field.
• 5+ years’ experience in sales operations, inclusive of 2+ years’ management experience.
• Ability to demonstrate experience in the implementation and managing of sales processes such as forecasting, lead generation, opportunity management, etc.
• Ability to demonstrate experience in the implementation and managing of sales tools such as CRM, PowerBi or other sales automation tools
• Ability to translate your analysis to a specific action plan and present findings to executive leadership in a way that is clear and directional.
• Industrial market experience.
• Flexibility to travel up to 25%.
• Distribution experience preferred but not required.
• Microsoft Office 365, Microsoft Dynamics 365, and PowerBi or similar experience.

WE Value:

• Team collaboration

OUR Team Members:

Do The Right Thing and we will succeed: We insist on honest and ethical behavior; We treat others respectfully; Our actions are underlined with high integrity; We partner with others who hold these same values.

Go One Better to achieve greatness: We strive to do our best every day; We are curious and seek alternative viewpoints; We value innovation to deliver long-term success; We will not accept the status quo and tirelessly seek to improve.

Customer First balanced with Company results: We serve our customers with a sense of urgency; We strive to anticipate our customer’s needs; We work with our customers to ensure we are providing them the best solutions they value; We help to deliver the long-term success of our company.

WE DO what we say: We seek clarity and understanding; We follow through on our commitments; We respectfully challenge and collaborate to achieve mutual success; Once we agree, we move forward and make no excuses.

Together we win: We respect and value each other’s thoughts and opinions; We make the time to develop meaningful relationships; We seek new opportunities to continuously learn: We never miss an opportunity to bring out the best in others.

Make a career at SUPPLY TECHNOLOGIES:

Career Development: Success starts from within, and we will help you chart your path from which you can enhance your career evolution.

Supply Technologies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Type: Full-time

Benefits:

• Medical insurance
• Health saving account
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• Pension Plan
• Paid time off
• Referral program
• Tuition reimbursement
• Employee Assistance

Work Location: On Site