Director, Site Reliability Engineering at Fidelity Investments

Job Description:

Our Site Reliability Engineering group within Enterprise Infrastructure combines Operations Excellence with the Development Experience to deliver services at high scale, high availability with resilience by using automation and Infrastructure Code. We build reliability into our ecosystem by applying standard methodologies in Resiliency Engineering, Automation, Observability & Chaos Testing.

The team comes from diverse technical backgrounds, and the responsibilities provide the opportunity for a variety of challenges. Ideal candidates will have a background in either software engineering or systems engineering with a desire to learn the other or previous experience as an SRE. We are looking for a Systems Thinking, SRE Leader who has helped teams scale through production insights, operational automation, developer mentorship, real-time metrics, automation, automation, automation!

The Expertise You Have and The Skills You Bring

• Lead Development Team: Manage and mentor a team of developers, ensuring collaboration, productivity, and adherence to best practices.

• Chaos & Performance Engineering Expertise: Leverage your deep knowledge in chaos engineering tools and frameworks, along with performance testing methodologies, tools, and frameworks, to guide improvements in both platforms.

• Inner Source Advocacy: Champion the adoption and adherence to inner source models, fostering open collaboration, code reusability, and shared ownership within the development teams.

• Cross-Team Collaboration: Work closely with development teams across SRE and partner business units (BUs) to ensure successful integration of features and alignment with business needs.

• Define Roadmaps: Collaborate with stakeholders to define, develop, and execute the roadmap for both Chaos Buffet and RushHour.

• Feature Review & Development: Prioritize, review, and contribute to new feature development, ensuring alignment with product goals and strong inner source principles.

• Ensure Code Quality: Promote high standards in coding practices, ensuring proper testing, continuous integration, and delivery practices are followed.

• Stakeholder Communication: Act as the primary point of contact for all feature-related discussions, roadmap updates, and cross-team collaboration.

• 10+ years of experience in software development with a focus on Python.

• Minimum of 5 years of experience in chaos engineering and performance engineering, with hands-on expertise in testing tools and methodologies.

• Proven track record of 5 years of experience working with inner source models, contributing to or leading development efforts in open collaboration environments.

• Strong understanding of chaos engineering concepts, tools, and performance testing strategies.

• Experience in leading a development team, providing guidance, mentorship, and ensuring team collaboration.

• Proven ability to work effectively with multiple global development teams across SRE and business units (BUs), ensuring alignment on goals and project execution.

• Expertise in defining and executing roadmaps for large-scale projects.

• Deep understanding of development best practices, including automated testing, CI/CD pipelines, code reviews, and agile development methodologies.

• Excellent problem-solving skills and the ability to handle multiple projects simultaneously.

• Exceptional communication and collaboration skills, able to work effectively with distributed teams and across different organizational units.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.