Director, Strategy & Analytics - Credit - Mission Lane

Mission Lane is revolutionizing access to credit to pave a clear way forward for millions of Americans on the path to financial success. By attracting top-tier talent and leveraging cutting-edge technology, we’re redefining consumer credit for the better. Sound like a mission you can get behind?

Mission Lane is revolutionizing access to credit to pave a clear way forward for millions of Americans on the path to financial success. By attracting top-tier talent and leveraging cutting-edge technology, we’re redefining consumer credit for the better. Sound like a mission you can get behind?

Mission Lane’s Credit Team is looking for an experienced professional to join our geographically diverse team. Our headquarters are in Richmond, VA but this team is located across the country.

The Impact You’ll Make in this Role:

At Mission Lane, our analysts work on initiatives that touch all facets of the business and have the opportunity to work on different teams within the organization as their careers develop. The Credit Team is responsible for matching prospective customers with the right product terms, owning the underwriting process throughout the lifetime of the customer, understanding lifetime value, and creating pathways to customer graduation all while staying true to our mission.

Since our customers have faced credit challenges, we begin with lower credit lines and increase them over time as they demonstrate good credit behavior.

As a Director of Strategy and Analytics you will: 

• Manage P&L for the credit limit increase program dedicated to customers who have been with Mission Lane for more than a year

• Lead and mentor a team of analysts to their full potential

• Optimize account management strategies in response to customer behavior and changing marketplace conditions 

• Develop a roadmap that will help move forward the credit limit increase program to enable step changes in the company’s growth trajectory

• Engage with senior management regularly to articulate the strategy and the opportunities of the program

• Collaborate with cross functional teams across product, data science, engineering and capital markets to bring strategies to market

Qualifications

• Proven ability to problem solve end-to-end: from framing the question and forming a hypothesis, to analyzing the data, to communicating and debating the answer with other stakeholders

• Familiarity with SQL, python, or other tools for data analysis

• 5-7 years of experience in a highly analytical role

• Bachelor’s or Masters in Economics, Finance, Engineering, Mathematics, or similar quantitative field with record of strong academic performance

Preferred Qualifications 

• Experience doing analytical work with credit cards or other consumer lending products

• Experience helping scale a business in a fast-paced startup environment

• Expertise in SQL or Python

At Mission Lane, we’re looking for people who have the courage to take on new challenges. If you need accommodations to perform at your highest potential throughout the application and/or interview process, don’t hesitate to reach out.

We’re committed to ensuring our team members have balance in their lives. Our comprehensive benefits package provides the support you need to thrive at work and at home.

• Work:  An engaging culture with access to training programs and advancement opportunities

• Life:  Full health, dental, and vision benefits, Flexible Spending Account (for medical and childcare expenses), paid parental leave, and a 401k Company Match

• Balance:  Generous PTO, flexible schedules, a Calm App subscription, and more