Director, Talent Management & People Strategy - Walker-Miller Energy
Detroit, MI
About the Job
Company Overview
Walker-Miller Energy Services is a 24-year-old Detroit-based, core-values driven company committed to changing lives through energy efficiency. We create and manage customized energy waste reduction programs that help electric and gas utilities meet mandated energy savings goals.
Our experience driven philosophy of energy efficiency as economic development helps families and businesses save energy and save money. Through innovative, inclusive initiatives, we help build communities by creating local jobs, producing equitable energy savings for all rate payers, and spurring the growth of diverse local businesses.
Our operating philosophy is reflected in our core values. We refer to them as BEHIVE:
B - Boldly Go
E- Embrace Equity
H - Humble Confidence
I - Inclusive Stewardship
V - Value Reputation
E - Extraordinary Experience
Position Summary
The Director, Talent Management & People Strategy leads HR Talent Management and Business Partnership for Walker-Miller Energy Services. This role will provide expertise that enables the successful execution of business strategy and the retention and growth of talent across our organization. In this role, you will partner closely with the leadership team on people strategy and play a key role in the development and implementation of HR programs and initiatives aligned with business objectives. You will lead a team to provide team member relations, coaching, training and development to drive operational excellence in alignment with Walker-Miller's growth strategy.
Key Responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as deemed necessary from time to time.
Strategic Business Partnership
- Lead a high-performing team and operate in alignment with our core values-driven culture that encourages top performance with compassion.
- Lead team member relations across the organization, ensuring equity and fair, consistent application of policies, procedures and programs in alignment with W-M's BEHIVE core values.
- Lead people strategy and talent management for client groups, including, but not limited to performance development and management, recognition activities, investigations, and team member relations.
- Recommend policies based on team member and business needs; and support the development, implementation & management of best-in-class HR policies, procedures & protocols.
- Drive execution of engagement surveys, analyzing analytics delivering data-based action plans.
- Enable the success of team members, leaders, and the company, ensuring fair and consistent practices that inspire high performance and achievement of company goals.
- Act as a strategic business partner to people leaders across the organization. Know and apply contemporary people strategy and relations tactics; and apply knowledge of local, state, and federal laws & regulations.
- Stay connected to the competitive landscape, including trends in human resources, talent acquisition, cultivating culture, compensation, and learning & development.
Talent Management
- You will be a driving force to ensure that we are creating an integrated, inclusive talent ecosystem. Consulting with, influencing and supporting our HR Business Partners and Leaders to develop and make informed talent strategies and ensure adoption of our talent processes
- Engage in strong diagnosis of business needs, to better tailor uniform processes that deliver measurable business impact across the company
- Lead and grow our Talent Management efforts focused on developing equitable processes and practices that allow Walker-Miller (W-M) to ensure we're prepared with "the right talent in the right seats, at the right time".
- Lead the design and execution of talent processes such as goal setting, performance development / management, promotions, organizational and talent planning and reviews, talent assessment (potential and 360), leadership development and succession planning.
- Define and track success measures for talent management programs including change management and business outcomes.
- Manage relationships with stakeholders across all levels, ensuring that project teams and stakeholders have an adequate understanding of ownership, timelines, resource needs, risks, contentions, and dependencies
What We Look For:
- You've managed and scaled an HR team with effective talent management processes that support a growing workforce for 200+ team members.
- You've leveraged HRIS systems to enhance an understanding of the internal talent marketplace and scale processes effectively.
- You have led, designed, developed and/or scaled a variety of HR and talent management practices such as performance management, career development programs, succession planning.
- Strong analytical and problem-solving abilities, with a data-driven and evidence-based approach to decision-making and influencing.
- A track record of designing solutions that deliver business impact and positive ROI for the organization.
- Strong relationship-building skills to work collaboratively with partners across the organization.
- Deep understanding of progressive approaches to people strategy and talent management and experience designing innovative practices to advance an organization's talent strategy.
- Excellent communication skills, with an appetite for distilling sophisticated information to what matters most. Simpler is better.
- A solution-oriented, "how can we make this better?" mentality. You recognize that "perfect" is not an end state, and continually drive for program improvement.
- Effective, kind and candid communication style
Basic Qualifications - Education and Experience:
- Bachelor's degree required in business or a related field, or equivalent work experience.
- 10+ years progressive HR experience highlighting a combination of including HR business partnership, people and talent management strategy experience and execution in a dynamic, high-growth organization.
- Minimum 5 years HR Manager experience.
- Minimum 5 years experience as an HR Business Partner
- Minimum 3 experience leading an HR team.
- Proven ability to successfully manage multiple projects at a time while paying strict attention to detail and deadlines; to include development and implementation of new processes.
- Demonstrated ability to develop and execute strategy to achieve business outcomes
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization.
- Demonstrated experience with all aspects of human resource management including performance management, talent reviews, investigations, employee relations, compensation, learning and development, onboarding and offboarding.
- Proficiency with Human Resources Information Software (HRIS) systems.
Required Knowledge, Skills and Abilities
- High emotional intelligence (EQ)
- High relational intelligence
- Excellent listening, negotiation, and presentation skills.
- Excellent verbal and written communications skills.
- Self-motivated and able to thrive in a results-driven environment.
- Natural relationship builder with integrity, reliability, and maturity.
- Ability to prioritize among competing tasks.
- Critical thinking and problem-solving skills.
- Encourage a positive work environment and culture for all team members.
- Strong employee relations expertise and natural employee advocate.
- Strong influencing skills.
- Natural team player and collaborator.
- Strong service and customer orientation.
- Strong project management experience
Travel Requirements
- Up to 25%
Physical Demands and Work Environment
- Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls
- Ability to lift up to 30 pounds
- Noise level is typically moderate
- Employee could be exposed to fumes and/or airborne particles and risk of potential shock
Note: The physical demand and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.
The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position.
Walker-Miller Energy Services is an Equal Opportunity Employer.
At Walker-Miller Energy Services, we Embrace Equity by encouraging qualified candidates from all backgrounds and identities to apply for open positions! We have several optional questions about candidates' demographics, but they do not impact hiring decisions. In fact, all candidate demographic data is anonymized for compliance purposes and to reduce unconscious bias in the hiring process, so none of the information collected here will be attached to your individual application. We ask for this information because Walker-Miller is committed to inclusive recruitment practices, so we hold ourselves to a high standard in developing a candidate pool that is diverse in background, experience, and perspective.
Walker-Miller Energy Services participates in E-Verify. Which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to www.uscis.gov and click on 'E-Verify' located near the bottom of the page.