Director, Wastewater Operations & Maintenance - Massachusetts Water Resources Authority
Chelsea, MA
About the Job
DIVISION: Operations
DEPARTMENT: Wastewater General
UNION/GRADE: Non-Union/15
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BASIC PURPOSE:
Directs operations, maintenance and support activities for all Metropolitan Wastewater Operations facilities. Plans for and ensures that the necessary resources and support are provided to meet operational needs and applicable regulatory requirements in a cost effective manner.
SUPERVISION RECEIVED:
Works under the general supervision of the Director, Wastewater.
SUPERVISION EXERCISED:
Exercises direct supervision of the Manager, Wastewater Operations, Manager, Metro Maintenance, Senior Program Manager of Inspection & Pipeline Maintenance, and indirect supervision of close to 200 staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Directs the operations and maintenance of all wastewater operations facilities and programs including 270 miles of sewer pipelines, 13 pump stations, 4 remote headworks, and 5 Combined Sewer Overflow (CSO) treatment/storage facilities.
- Oversees the preparation and updating of long range operation and maintenance planning for metropolitan sewer pipeline, pumping, headwork, and CSO storage facilities.
- Develops and implements staffing plans to improve productivity and achieve maximum utilization of staffing resources.
- Directs the facilities and equipment maintenance for over 45 critical water and wastewater facilities in the greater Boston area.
- Directs the maintenance programs related to the MWRA sewerage pipelines and appurtenances (siphons, headhouses, & manholes).
- Develops, directs and coordinates strategic plans with the Operations Division and MWRA managers to provide services to wastewater operations facilities.
- Oversees and directs the continual upgrading and improvement of facility-wide management systems.
- Directs department-wide efforts to track and improve crew efficiency and accountability in Operations.
- Advises the department and division directors on all Metropolitan wastewater operations and facilities issues.
- Establishes and participates in the development of applicable agency-wide wastewater policies.
- Reviews plans and specifications for facility and equipment improvements prepared by technical staff and consultants to ensure cost effectiveness and compatibility with existing systems and operating requirements.
- Directs the development, review and selection of new and/or improved equipment, processes and systems and their smooth transition into operation.
- Manages the development and updating of operations & maintenance manuals and systems, and station operating procedures. Works with the design consultants to ensure timely production of updates.
- Partners with the Manager, Training and Development to oversee and provide opportunities for technical, supervisory and managerial training and education for all department employees. Ensures that staff are trained properly to be ready to operate new facilities as they come on line.
- Directs the Wastewater Operations and Equipment Maintenance safety programs maximizing employee involvement, supporting the Authority-wide safety programs, and making inspections. Acts as liaison to the Director, Occupational Health and Safety.
- Maximizes effective use of the Maximo maintenance management software and related computer programs.
- Manages preparation of and exercises control over current expense budgets for Wastewater Operations.
- Represents the Wastewater Operations Section of the Operations Division as required with the Authority's Division Directors, Executive Director and Board of Directors.
- Acts as interagency liaison and public relations contact/spokesperson with regards to operation of Wastewater Facilities.
- Establishes emergency response procedures, training programs, and practice drills with the assistance of emergency response and safety staff.
- Assures consistency and uniformity of work rules in accordance with established policies and procedures. Provides feedback and coaching to managers to maximize successful performance.
- Reviews, analyzes and prepares managerial reports for operational, maintenance, process control, budget and personnel matters. Develops recommendations for ongoing improvements in facility operations and maintenance.
- Oversees successful administration of collective bargaining agreement provisions. Participates in grievance resolutions, collective bargaining and contract negotiations. Serves as Step I hearing officer. Hears disciplinary actions.
- Manages the Department in a manner that is consistent with MWRA's goals of Diversity, Equity, and Inclusion.
SECONDARY DUTIES:
- Performs other related duties as required.
MINIMUM QUALIFICATIONS:
Education and Experience:
- Bachelor's degree in civil, environmental, mechanical, electrical, or chemical engineering or a related technical discipline; and
- Thorough knowledge of planning, design, operations and maintenance of major wastewater utilities as acquired through at least ten (10) years of related experience, of which at least five (5) years must be in the successful management of a large wastewater utility or related industrial process with multiple supervisory levels; or
- Any equivalent combination of education and experience.
Necessary Knowledge, Skills and Abilities:
- Excellent working knowledge of large wastewater collection and treatment facilities and associated systems and equipment,
- Demonstrated successful experience managing in a union environment with a diverse workforce.
- Knowledge of computerized maintenance management systems and procedures.
- Personal computer experience and familiarity with associated software programs such as MAXIMO.
- Excellent interpersonal, written and verbal communication skills.
SPECIAL REQUIREMENTS:
A valid Massachusetts Class D Motor Vehicle Operators License.
A valid Grade 4 Municipal wastewater operator's license.
Must be available for on-call assignments and to respond to emergencies on a 24/7 basis using a MWRA domicile vehicle.
TOOLS AND EQUIPMENT USED:
Office machines normally associated with a professional office environment including the use of telephones, personal computers, word processing and other software, email, videoconference applications, copiers, scanners and fax machines.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the essential functions the employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls and reach with hands and arms. The employee regularly is required to stand or talk or hear. The employee is occasionally required to walk, sit, climb or balance, stoop, kneel, crouch, or crawl.
The employee must frequently lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee occasionally works in outside weather conditions. The employee works near moving mechanical parts is occasionally exposed to wet and/or humid conditions. The employee is occasionally exposed to fumes and airborne particles, toxic or caustic chemicals, and risk of electric shock.
The noise level in the office environment is moderately quiet and is moderately loud in field settings.
Massachusetts Water Resources Authority (MWRA) is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national or ethnic origin, age, religion, disability, sex or gender, sexual orientation, gender identity or expression, or veteran status.