Director of Data Analytics and Business Intelligence CH - Central Health

The Director of Data Analytics and Business Intelligence (DDABI) oversees the development, maintenance, and enhancement of reporting systems that address clinical quality, access, utilization, and financial metrics. This role enables the use of actionable data to support key strategic and operational priorities aligned with Central Health's mission to improve the health of our community. Under the general direction of the Vice President of Quality, Analytics, and Performance Improvement, the DDABI will leverage their expertise to support robust data analytics and business intelligence functions that drive decision-making and insights to enhance Central Health's overall effectiveness, efficiency, and population health management capabilities. Additionally, the DDABI will serve as the organization's lead data expert and work with stakeholder groups to create timely and effective dashboards, visualizations, reports, and business tools with broad applicability. Lastly, the DDABI fosters the democratization of data and the development of data usability throughout the organization.

Hybrid = Individuals in this position may work both at an approved off-site location and onsite at a primary location or multiple locations based on business needs.

Essential Functions

• 1. Service Delivery Reporting
  Responsible for the development and maintenance of key performance indicator dashboards including:
  •  Clinical Quality reporting.
  •  Regulatory reporting support.
  •  Enrollment trending for coverage programs.
  •  Access and Utilization reporting.
  •  Financial Reporting Support.
  •  Population Health Management Reporting including the use of patient registry / analytic capabilities.
  •  Recurring reports for the Central Health Board and other externally facing organizations.
• Oversees data reporting and strives to automate reporting wherever feasible by leveraging warehousing technology to develop automated data pipelines and procedures that leverage data from Central Health's
• Electronic Medical Records System (“Epic”) and/ or the enterprise data warehouse/ data lake, collaborating closely with Central Health's Joint Technologies team to meet these goals.
• Develops standard data filtration structure that facilitates ease of health equity analysis.
• Ensures reporting and data management adhere to regulatory standards.

Essential Functions

• Ensures robust and accurate patient matching.
• 2. Leadership
• Helps to identify and then implements data strategy initiatives that drive clinical excellence, population health, financial and resource stewardship, and positions Central Health as highly reliable, highly effective hospital district with a focus on quality and healthcare equity.
• Collaborates with internal and external stakeholders to determine data analytic priorities that support continued organizational success.
• Supports initiatives, including use of business intelligence, to enhance enrollment, service delivery and performance outcomes.
• Maintains comprehensive catalogue of data requests and facilitates prioritization of work at the direction of executive leadership.
• 3. Data Analytics
• Leverages Snowflake and the embedded reporting and analytic capabilities of Epic and adheres to the goal of data democratization through data availability and self-reporting wherever feasible within Epic or when necessary, in another visualization tool such as Tableau.
• Ensures that metrics and benchmarks established are developed to measure the performance and outcomes of prioritized projects and initiatives.
• Supports analysis of key metrics as prioritized by the annual quality plan or by senior leaders.
• Oversees analysis of data that identifies health trends, population risk stratifications and interventional opportunities in furtherance of Central Health’s population health management initiatives.
• 4. Reporting and Communication
• Regularly reports to VP of Quality, Analytics and Performance Improvement and other senior leadership on the progress and outcomes of Central Health’s initiatives.
• Balances the need for timely data with data integrity with the needs of the data customer noting that perfect data is not always required to inform decisions or to drive change.
• Supports the dissemination of key findings and insights derived from data analytics and business intelligence to a wider audience, including simple and effective data visualizations as directed by senior leaders.
• Facilitates communication between different departments and fosters a collaborative environment.

Other Job Functions:

• Develop and monitor standard pathway for obtaining Blue Ribbon status of Epic foundation system dashboards, reporting workbench reports and Slicer Dicer models.
• Oversee training materials relevant to the reporting tools within Epic, partnering with training and education team as the analytics subject matter expert for related content.
• Partner with the Enterprise Joint Technology team as it relates to decisions and directives affecting database design and interfaces and integration that requires informatics support or input.
• Monitor and optimize Epic foundational reporting; offer recommendations on system improvement to drive consistent and accessible reporting.
• Co-Chair the Data Governance Advisory Council, directing the council through strategic development of reporting standards, decision-making, data integrity assurance, and overall governance structure development and maintenance.
• Support Central Health's Data Governance initiatives beyond Epic Data Governance.
• Complete annual evaluations and revisions to the Data Governance Program Charter.
• Develop and maintain documents and processes that support data governance, including but not limited to:
• Dependency of Reports list, centralized report inventory, prioritization methodologies and lists, and request tracker as it relates to reporting and system conversions..
• People Management/Department Management/Business Unit Management:
• Works in tandem with Central Health and CommUnityCare’s leaders to ensure a collaborative team-oriented environment.
• Leads and motivates the team members under his/her supervision; uses effective performance management processes.
• Performs objective annual evaluations of all direct reports.
• Supports, leads, and models the vision, mission and values of Central Health.
• Supervises and is responsible for guiding the work of the data analytics team.
• Fosters a culture of continuous learning and development within the data analytics team.
• Facilitates collaboration and knowledge sharing among data analytics team members.

MINIMUM EDUCATION:

• High SchoolDiploma or equivalent
• Preferred: Master's Degree Master's degree or higher in Public Health, Health Informatics, Data Science, or a related field. Degree may substitute for years of experience.

MINIMUM EXPERIENCE:

• 8 years in healthcare, with a focus on health-related data analytics and business intelligence.
• 3 years experience with healthcare quality metrics.
• 3 years of T-SQL scripting. Proficiency level should be considered advanced. This includes the ability to write stored procedures that leverage dynamic variables.
• 3 years years working in Epic.
• 3 years of experience utilizing Epic’s Clarity and Caboodle data models to develop and optimize data reporting in SlicerDicer or Reporting Workbench.
• 1 year of experience with Python scripting.
• Proven track record of leading a data analytics team. 
• Expertise in health data analytics, including knowledge of relevant tools and software

PREFERRED EXPERIENCE:

• Strong background in population health management and healthcare informatics and data analysis including tools such as Microsoft SQL

REQUIRED CERTIFICATIONS/LICENSURE:
1.Epic Cogito, Clarity Data Model, Caboodle Data Model certification. (UPON HIRE)

2.Must meet Central Health’s Epic preassessment criteria if required certifications or accreditations are expired. (UPON HIRE)