Director of Employment Services - Life Unlimited

Job Description
Job Title: Director of Employment Services
Department: Employment Services
Reports To: Vice President of Community Programs
Supervises: Program Manager, Employment Specialist, Job Coach
FLSA: Exempt

60K + DOE

SUMMARY
The Director of Employment Services is responsible for managing the daily operations of the Employment program. The Director will ensure that program outcomes and quality standards are met, ensures that all team members are adequately trained on agency and program policies and procedures and that all team members follow such policies and procedures, and will ensure that all team members are trained on individual goals, progress tracking system(s), and specific program requirements. The Director will provide strategic planning ideas for program growth and expansion and program budget needs to the. Vice President of Community Programs.

BASIC FUNCTIONS AND GENERAL RESPONSIBILITIES:
• Responsible for ensuring that the Community Employment program functions with highest quality standards.
• Ensures program goals and objectives align with agency’s mission and vision.
• Be familiar with all licensure standards, including Department of Mental Health (DMH), Medicaid, Social Security/Benefits, Vocational Rehabilitation and CARF.
• Providing oversight and direction for LU Employment Services in accordance with accreditation standards.
• Provides Benefit Planning in accordance with department standards.
• Completes staff/client observation checks on a monthly basis and provides feedback to team on areas of improvement and deadlines for completion.
• Completes annual compliance check to ensure the program is providing services according to all regulatory, agency and accrediting body standards and guidelines.
• Works with Employment team to develop action plans that focus on improving quality and efficiency of services provided.
• Accountable for administering the Employee Services Program in accordance with accreditation standards
• Responsible for leading the Employee Services Program staff and serving as a liaison with government funders.
• Ensures any deficiencies noted from service monitoring, health and safety team, and other program teams are addressed and corrected according to recommended deadlines.
• Establish and maintains close working relationships with all stakeholders, including families/guardians, business/employment partners, funder and referral agencies, and solicits regular feedback for quality improvement.
• Responsible for final review of billing and ensuring timely submission of billing.
• Assists Human Resources with internal inquiries as necessary.
• The ability to effectively and efficiently use computers or mobile devices to input, access, modify, or output information. This includes the ability to quickly access, store and retrieve data.
• Responsible for program growth and expansion.
• Evaluates strategies, objectives and measures for program growth.
• Manages the state and local referral lists and makes recommendations to the Vice President of Community Programs for new client acceptance.
• Meets strategic planning goals and objectives and outcome measures for the Community Employment program.
• Responsible for serving as a liaison with government funders, referrals, customers, and businesses. Develop and maintain partnerships and communication with employer partners.
• Provides supervision and training for the Program Manager, Employment Specialists, and Job Coaches on issues of client employment and goal setting.
• Acts as Job Coach and Employment Specialist during times of program need.
• Responsible for ensuring that the Community Employment program functions within established agency and program budget.
• Provides recommendation to the Vice President of Community Programs and CFO annually for program budget.
• Provides information on program budget variations on a monthly basis to Vice Presodent of Community Programs
• Works with to Revenue Manager to ensure all services are billed according to schedule.
• Responsible for the financial sustainability of the program and assist in completing required reports and billing in a timely manner.
• Works with Human Resources and Community Employment team to manage/reduce program overtime.
• Responsible for ensuring Community Employment program is adequately staffed and trained.
• Anticipates staffing needs and works with Human Resources to create strategy for reducing turnover.
• Reporting to and collaborating with the staff and outside agencies so to support each employee in all aspects of their employment while supporting all staff members to provide the highest quality person centered services.
• Works with Human Resources and Community Employment team to ensure correct hiring processes and personnel policies are followed.
• Ensures staff understand their job tasks and are held accountable for their objectives and obligations.
• Ensures staff meet training requirements.
• Responsible for timely and ongoing communication.
• Leads regularly scheduled team meetings to review program issues, discuss program progress and address program training needs.
• Work with other agency Directors to ensure program continuity, to ensure cross-organizational reports are detailed and correct, and to ensure quality standards across all agency programs.
• Develops a marketing plan to promote and support informed choices for clients and coordinates a full range of placement and training services for people with disabilities.
• Establish and maintain employer/business relationships.
• Participates in the executive team meetings, administrative team meetings, health and safety meetings and ad hoc project teams as assigned.
• All Other Duties as Assigned.

Physical Expectations
This position requires extended periods of walking and standing with some periods of sitting – depending on the needs and activities of the individuals supported. It may require light to heavy lifting and occasional stooping, kneeling, bending, and/or climbing stairs again depending on the needs of the individual supported. The position will require occasional physical intervention if confronted by a person displaying combative or potentially dangerous behavior.
Working Conditions
Office/home environment with noises from appliances, office equipment, and facility/maintenance team. May be exposed to blood borne pathogens and/or infectious diseases.

QUALIFICATIONS
• Bachelor’s Degree in a Human Services, Education or Business preferred. Supervisory experience, preferably in the field of developmental disability services preferred.
• The ideal candidate will have a minimum of five years of experience working in the field of developmental or other disability services and employment services field.
• Must earn credentials to be a Work Incentive Planner (WIP-C) within the first year of hire.
• Must obtain and maintain training and certification in all required areas such as
Abuse/Neglect, CPR, First Aid, Level I Medication Administration, Positive Behavior
Supports.
• Extensive background in the skills of developmental, implementation and the writing of individualized support and discover plans.
• Must obtain a Class E driver’s license during new hire orientation– must carry minimum coverage applicable by law for auto insurance
• Must Receive Seasonal Flu Vaccination

Equal Opportunity Employer