Director of Enterprise Solutions and Transformation - Humana
Albany, NY
About the Job
Become a part of our caring community and help us put health first
The Director, Strategy Advancement provides data-based strategic direction to identify and address business issues and opportunities. The Director, Strategy Advancement requires an in-depth understanding of how organization capabilities interrelate across the function or segment.
Role Description
Humana's Office of Health Equity and Social Impact (HESI) seeks a dynamic individual to serve in the role of Director of Enterprise Solutions and Transformation that will execute strategy to build health equity capacity for associates and clinicians across the enterprise. We are looking for driven, innovative, and collaborative individuals who are committed to creating sustained system change to provide equitable healthcare for all.
HESI is seeking a Director of Enterprise Solutions and Transformation to provide strategic thought leadership; lead end-to-end program design and implementation for health equity efforts; and cultivate enterprise relationships to identify and address internal customer business needs.
Use your skills to make an impact
The Director of Enterprise Solutions and Transformation will:
Build enterprise health equity associate programming and resources
+ Creates a strategy and roadmap to address evolving associate/clinician health equity learning/training needs
+ Hosts and facilitates enterprise programming during annual observances of National Minority Health Month and Health Literacy Month
+ Creates an environment that is conducive to learning and exchanging information, engages the learner, and produces the desired outcomesLaunch enterprise associate and clinician resources, including computer-based modules, best practice guidelines, onboarding overviews and other resources as identified/needed
+ Guides project and program implementation efforts and manages change to assure expected results are achieved
Identify health equity evidence-based innovations and best practices to build enterprise capacity and create long-term solutions
+ Sources emerging literature around health equity innovations to adapt in both insurance and clinical settings at Humana
+ Scopes evidence-based best practices on identified health equity drivers, including organizational health literacy, digital health literacy and cultural humility/implicit bias
+ Brings expertise or identifies industry and academic subject matter experts in support of multi-functional efforts to identify, interpret and produce recommendations to test emerging health equity solutions for payors
Test and hardwire health equity solutions in collaboration with internal business partners
+ Collaborate with internal business partners and leaders to develop and implement processes and procedures that contribute to an equitable healthcare ecosystem
+ Designs and manages implementations of test and learns based on identified opportunities/problems to solve in collaboration with internal business partners
+ Tracks outcomes, best practices and lessons learned based on test and learns in relation to defined health equity metrics and business objectives
Required Qualifications :
+ Bachelor degree in public health, business administration or other related course of study
+ Experience managing high profile partnerships through authority and influence
+ Experience growing, nurturing, developing and coaching to create an environment conducive to engagement, personal growth and high performance all while embodying the company values
+ Experience cross collaborating with executive leaders and professionals
+ Ability to promote collaboration among inter-dependent functions as a fundamental tenet of the Humana culture, and critical to the success of our business strategy
+ Experience managing end-to-end processes
+ Experience with the development, execution, and implementation of strategic plans
+ Extensive knowledge in adult learning theory, clinical transformation, practice facilitation and process/quality improvement
+ Strong problem solving skills, flexibility and the ability to work effectively on an inter-disciplinary team
+ Strong verbal and written communication, including presentations
+ High emotional intelligence and interpersonal relationship acumen
Preferred Qualifications :
+ Masters degree in public health, business administration, public administration or other related course of study
+ Authorship of publications in academic journals
+ Experience applying adult learning theory to create interactive training curriculum, workshops and learning events (in-person and online formats), including developing super user and master training cohorts
Additional Information
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Alert :
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana's secure website
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$164,700 - $226,600 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.
The Director, Strategy Advancement provides data-based strategic direction to identify and address business issues and opportunities. The Director, Strategy Advancement requires an in-depth understanding of how organization capabilities interrelate across the function or segment.
Role Description
Humana's Office of Health Equity and Social Impact (HESI) seeks a dynamic individual to serve in the role of Director of Enterprise Solutions and Transformation that will execute strategy to build health equity capacity for associates and clinicians across the enterprise. We are looking for driven, innovative, and collaborative individuals who are committed to creating sustained system change to provide equitable healthcare for all.
HESI is seeking a Director of Enterprise Solutions and Transformation to provide strategic thought leadership; lead end-to-end program design and implementation for health equity efforts; and cultivate enterprise relationships to identify and address internal customer business needs.
Use your skills to make an impact
The Director of Enterprise Solutions and Transformation will:
Build enterprise health equity associate programming and resources
+ Creates a strategy and roadmap to address evolving associate/clinician health equity learning/training needs
+ Hosts and facilitates enterprise programming during annual observances of National Minority Health Month and Health Literacy Month
+ Creates an environment that is conducive to learning and exchanging information, engages the learner, and produces the desired outcomesLaunch enterprise associate and clinician resources, including computer-based modules, best practice guidelines, onboarding overviews and other resources as identified/needed
+ Guides project and program implementation efforts and manages change to assure expected results are achieved
Identify health equity evidence-based innovations and best practices to build enterprise capacity and create long-term solutions
+ Sources emerging literature around health equity innovations to adapt in both insurance and clinical settings at Humana
+ Scopes evidence-based best practices on identified health equity drivers, including organizational health literacy, digital health literacy and cultural humility/implicit bias
+ Brings expertise or identifies industry and academic subject matter experts in support of multi-functional efforts to identify, interpret and produce recommendations to test emerging health equity solutions for payors
Test and hardwire health equity solutions in collaboration with internal business partners
+ Collaborate with internal business partners and leaders to develop and implement processes and procedures that contribute to an equitable healthcare ecosystem
+ Designs and manages implementations of test and learns based on identified opportunities/problems to solve in collaboration with internal business partners
+ Tracks outcomes, best practices and lessons learned based on test and learns in relation to defined health equity metrics and business objectives
Required Qualifications :
+ Bachelor degree in public health, business administration or other related course of study
+ Experience managing high profile partnerships through authority and influence
+ Experience growing, nurturing, developing and coaching to create an environment conducive to engagement, personal growth and high performance all while embodying the company values
+ Experience cross collaborating with executive leaders and professionals
+ Ability to promote collaboration among inter-dependent functions as a fundamental tenet of the Humana culture, and critical to the success of our business strategy
+ Experience managing end-to-end processes
+ Experience with the development, execution, and implementation of strategic plans
+ Extensive knowledge in adult learning theory, clinical transformation, practice facilitation and process/quality improvement
+ Strong problem solving skills, flexibility and the ability to work effectively on an inter-disciplinary team
+ Strong verbal and written communication, including presentations
+ High emotional intelligence and interpersonal relationship acumen
Preferred Qualifications :
+ Masters degree in public health, business administration, public administration or other related course of study
+ Authorship of publications in academic journals
+ Experience applying adult learning theory to create interactive training curriculum, workshops and learning events (in-person and online formats), including developing super user and master training cohorts
Additional Information
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Alert :
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana's secure website
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$164,700 - $226,600 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.
Source : Humana
